I'm working on Siebel Assignment Manager.. first I try to Assign Service Request to an Employee and in two Assignment mode (Batch and Dynamic) and it's work fine.
but when I try to assign Account to a Position, and I follow the same steps I followed before, the monitor work and the owner change depending on the Score and the Rule not working ...on the other hand the trigger (Dynamic) not working at all, and there is no change
I have searched to know where is the problem …and didn’t find solution
please help me ASAP
Thanks & Regards,