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0 Replies Latest reply: Aug 26, 2012 9:25 PM by Double A RSS

Cannot log in to Mobile Manager after abnormal shutdown (issue & solution)

Double A Newbie
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After an abnormal shutdown of database, an attempt to log in to Mobile Manager as Administrator fails with the error "Please verify your username, password and try again!"

I had a power outage in our office and our development server shut down abruptly as a result. When power was restored, the database, listener and GlassFish Server started up automatically (init.d and rc.d), but when I attempt to log in as Administrator using Mobile Manager, I get an error "Please verify your username, password and try again!". I did some research and after some trial and error, figured out that the services must be started in this order (this may not be guaranteed in automatic startup scripts?):

1. Oracle Listener
2. Oracle Database
3. Oracle GlassFish Server with Domain

If you are seeing this error, please try the following:

1. Shutdown Glassfish domain
./asadmin stop-domain <domain>
2. Shutdown Oracle database
3. Shutdown Listener
$ lsnrctl stop

and restart in this order
1. Oracle Listener
lsnrctl start
2. Oracle database
3. GlassFish domain
./asadmin start-domain <domain>

This should work!

My environment:

Redhat Enterprise Linux 5.4 with JDK 1.6
Oracle Database 11g Enterprise Edition
Oracle GlassFish Server 3.1.2
Oracle Database Mobile Server 11.1.0 for 64-bit Linux