5 Replies Latest reply: Sep 18, 2012 2:08 PM by 629368 RSS

    Automatic workflow notice of shipment - Oracle iStore

    629368
      Hi All,

      We have to implemented Automatic workflow notice of shipment in existing Oracle iStroe (11i) set up.
      Could you please let me know which seeded workflow we have to use.

      Thanks,
      Tarun Dadhich
        • 1. Re: Automatic workflow notice of shipment - Oracle iStore
          Deborahcrm-Oracle
          Hello Tarun Dadhich,

          iStore does not have a shipments notification event. This would be handled by Shipping. See: Shipping Execution Workflows and Oracle
          Workflow User's Guide.


          For iStore you can modify the messages for notifications -
          The Oracle Workflow item type iStore Alerts Workflow (IBEALERT), in the data store file IBENOTIF.wft, contains all Oracle iStore notifications and their messages and
          attributes.
          Oracle iStore does not allow customization of notification events. Customers can only customize the notification messages -- steps in the iStore documention -

          Oracle® iStore Implementation and Administration Guide Release 11i (Part No. B13549-01)
          34.4 Customizing Oracle iStore-Oracle Workflow Integration
          You can choose to use only the seeded messages for Oracle iStore notifications. If
          you want to create additional messages -- see steps starting on page 34-14



          Thank you,
          Deborah Bourgeois, Oracle Customer Support
          • 2. Re: Automatic workflow notice of shipment - Oracle iStore
            629368
            Thanks a lot Deborah !!!

            I will check your suggested option and will let u know about the success.

            Regards,
            Tarun
            • 3. Re: Automatic workflow notice of shipment - Oracle iStore
              629368
              Hi Deborah,

              There is change in requirement we just need to implement one type of notification that goes to customer once the shipping is started.
              That notification says to user like ..Your Order has been shipped and contains Tracking number.

              Is there any Seeded ITEM TYPE which we can use.

              Thanks,
              Tarun
              • 4. Re: Automatic workflow notice of shipment - Oracle iStore
                Deborahcrm-Oracle
                Hello Tarun,

                This would be outside of iStore and after the order has been placed. Therefore, this would be handled by the Shipping Execution.

                Seeded iStore order related notifications:

                • Order Confirmation - Normal
                • Order Confirmation - Next steps for faxed orders
                • Orders Not Booked Notification
                • Cancel Order
                • Return Order Confirmation
                • Return Order Approval Notification
                • Return Order Rejection Notification


                Thanks,
                Deborah Bourgeois
                Oracle Customer Support