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With details provided I am not sure what problem you are facing.
Here is generic advise on troubleshooting strategy.
Please provide basic details:
1) OS version and architecture
2) browser's you are tried (and their versions)
3) JRE version you have installed (for each architecture)
Assuming you have Java 7 update 7 installed (latest what java.com offers) please report
4) what version is reported on
5) Can you run some other sample applets?
Check java troubleshooting guide for tips:
Specifically start with enabling full tracing details and java console. Do you see it popping when you try to start your target application?
Are there any errors? (If you do not see console then it may be exiting too soon - check if trace file is created in the trace folder).
956505 wrote:Testing with other browsers (especially Internet Explorer) would be a useful idea. Also I expect the people who run the website are used to being harassed by annoyed users (like you) and have some kind of support system for these problems. Perhaps it's just an FAQ page, perhaps it's a "Contact Us" link, I don't know.
I then tested again, downloaded again, and uninstalled again. I have now done this four five times. In addition I have also checked in Control Panel to make sure that Java is present and also that the plug-ins in Firefox are enabled. I have now done this on three separate computers and have the same results.