1 Reply Latest reply: Sep 11, 2012 12:43 PM by morgalr RSS

    Silent Failures driving our customer community Mad

    digitalrinaldo
      I have tested the following on three different systems

      Windows 7 x64

      6u29 installed

      FF 15
      Chrome 21.0.1180.89 m
      IE 9.0.8112

      When I go to the same web I get three different results with the browsers. Chromes wants to upgrade, IE just works, and FF fails.

      The FF response is a bug, no dialog to the user and the user is left there wondering what to do. Reload of the page doesn't change the following exception.


      </applet-desc>
      </jnlp>
      basic: Plugin2ClassLoader.addURL2 called for https://client.redplum.com/AppletPrint/jars/AppletPrint-1.0.1.4.jar
      basic: Plugin2ClassLoader.addURL2 called for https://client.redplum.com/AppletPrint/jars/org.json-3e3951f.jar
      basic: Plugin2ClassLoader.addURL2 called for https://client.redplum.com/AppletPrint/jars/json-simple-1.1.jar
      basic: Plugin2ClassLoader.drainPendingURLs addURL called for https://client.redplum.com/AppletPrint/jars/AppletPrint-1.0.1.4.jar
      basic: Plugin2ClassLoader.drainPendingURLs addURL called for https://client.redplum.com/AppletPrint/jars/org.json-3e3951f.jar
      basic: Plugin2ClassLoader.drainPendingURLs addURL called for https://client.redplum.com/AppletPrint/jars/json-simple-1.1.jar
      network: No Custom Progress jar
      network: LaunchDownload: concurrent downloads from LD: 4
      network: Total size to download: -1
      network: Connecting https://client.redplum.com/AppletPrint/jars/AppletPrint-1.0.1.4.jar with proxy=DIRECT
      network: Connecting https://client.redplum.com/AppletPrint/jars/AppletPrint-1.0.1.4.jar with cookie "__gads=ID=c01b4869c58025c7:T=1312422250:S=ALNI_MaMqZc0qnnJ3tsztu3Qyq_Cvo_CMg; __utma=212502283.582674276.1342645744.1346552959.1346616605.8; __utmz=212502283.1342645744.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); mbox=session#1346616604406-805638#1346620072|check#true#1346618272; __utmb=212502283.2.10.1346616605; __utmc=212502283; s_cc=true; s_sq=varedplumprod%3D%2526pid%253DHome%252520Page%2526pidt%253D1%2526oid%253Dhttp%25253A%25252F%25252Fwww.redplum.com%25252F%252523%2526ot%253DA%2526oi%253D820"
      network: Connecting https://client.redplum.com/AppletPrint/jars/org.json-3e3951f.jar with proxy=DIRECT
      network: Connecting http://client.redplum.com:443/ with proxy=DIRECT
      network: Connecting https://client.redplum.com/AppletPrint/jars/json-simple-1.1.jar with proxy=DIRECT
      network: Connecting http://client.redplum.com:443/ with proxy=DIRECT
      network: Server https://client.redplum.com/AppletPrint/jars/AppletPrint-1.0.1.4.jar requesting to set-cookie with "connect.sid=t5Aey8MsBzdZWdiOKU1GPtCJ.rby95PjVDFEW6v7QegUPvwRMTxLchJf2M6ecZKYaPwE; path=/; expires=Mon, 03 Sep 2012 00:36:59 GMT; httpOnly"
      network: Downloading resource: https://client.redplum.com/AppletPrint/jars/AppletPrint-1.0.1.4.jar
           Content-Length: 465,923
           Content-Encoding: null
      network: Connecting https://client.redplum.com/AppletPrint/jars/org.json-3e3951f.jar with cookie "__gads=ID=c01b4869c58025c7:T=1312422250:S=ALNI_MaMqZc0qnnJ3tsztu3Qyq_Cvo_CMg; __utma=212502283.582674276.1342645744.1346552959.1346616605.8; __utmz=212502283.1342645744.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); mbox=session#1346616604406-805638#1346620072|check#true#1346618272; __utmb=212502283.2.10.1346616605; __utmc=212502283; s_cc=true; s_sq=varedplumprod%3D%2526pid%253DHome%252520Page%2526pidt%253D1%2526oid%253Dhttp%25253A%25252F%25252Fwww.redplum.com%25252F%252523%2526ot%253DA%2526oi%253D820"
      network: Connecting https://client.redplum.com/AppletPrint/jars/json-simple-1.1.jar with cookie "__gads=ID=c01b4869c58025c7:T=1312422250:S=ALNI_MaMqZc0qnnJ3tsztu3Qyq_Cvo_CMg; __utma=212502283.582674276.1342645744.1346552959.1346616605.8; __utmz=212502283.1342645744.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); mbox=session#1346616604406-805638#1346620072|check#true#1346618272; __utmb=212502283.2.10.1346616605; __utmc=212502283; s_cc=true; s_sq=varedplumprod%3D%2526pid%253DHome%252520Page%2526pidt%253D1%2526oid%253Dhttp%25253A%25252F%25252Fwww.redplum.com%25252F%252523%2526ot%253DA%2526oi%253D820"
      network: Server https://client.redplum.com/AppletPrint/jars/org.json-3e3951f.jar requesting to set-cookie with "connect.sid=YE7f3xF8KwlUvQev0LDvavZC.7sqFTpPv7Rm3d7ZLsZoTNMOAhXkD0cdHh8XRu5jKLFc; path=/; expires=Mon, 03 Sep 2012 00:36:59 GMT; httpOnly"
      network: Downloading resource: https://client.redplum.com/AppletPrint/jars/org.json-3e3951f.jar
           Content-Length: 41,416
           Content-Encoding: null
      network: Server https://client.redplum.com/AppletPrint/jars/json-simple-1.1.jar requesting to set-cookie with "connect.sid=DVj8NF3zNDVFfljttxhJrUK0.MEqQvZ7LaBCkVKr5SKwhIe%2Ba7dfkrLea2MOUuT0bPjM; path=/; expires=Mon, 03 Sep 2012 00:36:59 GMT; httpOnly"
      network: Downloading resource: https://client.redplum.com/AppletPrint/jars/json-simple-1.1.jar
           Content-Length: 20,471
           Content-Encoding: null
      network: Validating https://client.redplum.com/AppletPrint/jars/json-simple-1.1.jar , version null...
      security: Blacklist revocation check is enabled
      network: Downloaded https://client.redplum.com/AppletPrint/jars/json-simple-1.1.jar: null
      network: Download Progress: jarsDone: 1
      network: Validating https://client.redplum.com/AppletPrint/jars/org.json-3e3951f.jar , version null...
      network: Downloaded https://client.redplum.com/AppletPrint/jars/org.json-3e3951f.jar: null
      network: Download Progress: jarsDone: 2
      network: Validating https://client.redplum.com/AppletPrint/jars/AppletPrint-1.0.1.4.jar , version null...
      network: Downloaded https://client.redplum.com/AppletPrint/jars/AppletPrint-1.0.1.4.jar: null
      network: Download Progress: jarsDone: 3
      network: Created version ID: 1.6.0.29+
      network: Created version ID: 1.6.0.29
      network: Created version ID: 1.6.0.29
      network: Created version ID: 1.6
      basic: LaunchDesc location: https://client.redplum.com/AppletPrint/AppletPrint.jnlp
      network: Created version ID: 1.0+
      network: Created version ID: 6.0.18
      basic: Removed progress listener: null
      basic: JVM[id=0]-Heartbeat heartbeat dead, exception. dT=0 seconds.
      java.lang.InterruptedException
           at java.lang.Object.wait(Native Method)
           at sun.plugin2.message.Queue.waitForMessage(Unknown Source)
           at sun.plugin2.message.Pipe.receive(Unknown Source)
           at sun.plugin2.main.server.HeartbeatThread.run(Unknown Source)