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For the 1 userid that this is happening on, if you restart the application for them, are they then able to see the updated preferences?
Thanks for responding.
Yes, if the application is restarted, it reads the changes made to prefs.xml. Basically it appears the app reads the prefs.xml on startup correclty. Once the application is running, it uses the original value even though the value is changed in prefs.xml.
I do invoke the preferences.sync() before accessing the value.
This issue happens in our production environments for the application user id only. The SA could not indicate if there were any patches etc installed that might be causing this issue .. if i could get some guidance on the possible cause of this issue, it will be helpful.
Thanks a lot!