Skip to Main Content
Forums

Hardware

Announcement

For appeals, questions and feedback about Oracle Forums, please email oracle-forums-moderators_us@oracle.com. Technical questions should be asked in the appropriate category. Thank you!

Interested in getting your voice heard by members of the Developer Marketing team at Oracle? Check out this post for AppDev or this post for AI focus group information.

Customer Support Identifier

Joseph KaySep 11 2012 — edited Sep 11 2012
Hi,
I was asked to get the following server information by using provided CSI (Customer Support Identifier)

1. Server name
2. Type of server
3. Number of databases in the server
4. Number of processes
5. Number of cores


Could you please help me finding the server info using CSI# ?

Thanks

Comments

Nik
Hi.

Go to support.oracle.com

1. Register on it ( in case not already do it)
2. Reguest access to your CSI ( in case not already do it)

3. At Top menu select system
4. On tab Asset select required CSI

You can found some answer on this pages:

1. Server name - Only you sameself provide this information or ASR activated
2. Type of server - Provided
3. Number of databases in the server - No
4. Number of processes - General - No
5. Number of cores - General - No

Regards.
Joseph Kay
Hi Nik,

I did the two steps and having problem with the 3rd step (3. At Top menu select system)

I am not able to find the "Top Menu" and "system"

Please guide me

Thanks
Nik
Hi.
After login to support.oracle.com you can see some tabs ( it's depend of display's size how many ):
Dashboard Knowledge ... left can be see at tab More

You need find tab "*Systems*"



Regards.
1 - 3
Locked Post
New comments cannot be posted to this locked post.

Post Details

Locked on Oct 9 2012
Added on Sep 11 2012
#servers, #servers-general-discussion
3 comments
386 views