3 Replies Latest reply on Sep 13, 2012 9:00 AM by Sher Ullah Baig

Hyperion FDM Load Balance Configuration Error while configuring Load Balanc

Sher Ullah Baig Sep 12, 2012 1:27 PM

Hi
I instilled Fdqm 11.1.1.3 version.
i am getting error at configuration of fdm load balance configuration.
when i click on Test Connection in authentication Providers(Shared services(CSS)
Error Message: “Shared Services Connection failed”
I tried to re-configure "COMJNIBRIDGE" but didn't helped me out.
i followed this steps for COMJNIBRIDGE
a) Start > Run > DCOMCNFG
b) Expand Component Services > Computers > My Computer > DCOM CONFIG
c) Locate the COMJNIBRIDGE object, right-click and choose "properties"
d) Click on the identity tab and choose "This user" and browse for the FDM Service account and enter/confirm the password
e) Re-test

Need your help.

Regards

1. Re: Hyperion FDM Load Balance Configuration Error while configuring Load Balanc

JeffJon Sep 12, 2012 8:54 PM (in response to Sher Ullah Baig)

Can you check the Windows Task Manager to see if any COMJNIBRIDGE.EXE processes are hung open.

Also, if you browse to Hyperion\Logs\FinancialDataQuality there shoulbe be a COMJNIBRIDGEWRAPPER.LOG file in there. Does this have any information?
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2. Re: Hyperion FDM Load Balance Configuration Error while configuring Load Balanc

Sher Ullah Baig Sep 13, 2012 3:51 AM (in response to JeffJon)

HI
Thanks,
In task manager not a single task is running with the name "COMJNIBRIDGE.EXE"
But in log file its says: "Invalid credentials. Enter valid credentials"
But i m entering right credentials . i am entering "windows Admin User" credentials which are 100% right.

---------------------------LOG Error message---
9/13/2012 7:41:21 AM:
     COMException EPMCSS-00301: Failed to authenticate user. Invalid credentials. Enter valid credentials.

     at Microsoft.VisualBasic.CompilerServices.LateBinding.InternalLateCall(Object o, Type objType, String name, Object[] args, String[] paramnames, Boolean[] CopyBack, Boolean IgnoreReturn)
at Microsoft.VisualBasic.CompilerServices.NewLateBinding.LateCall(Object Instance, Type Type, String MemberName, Object[] Arguments, String[] ArgumentNames, Type[] TypeArguments, Boolean[] CopyBack, Boolean IgnoreReturn)
at Hyperion.Fdm.Api.Common.Security.Authentication.AuthenticateUser(String domain, String& userName, String password, String& ssoToken)

Edited by: Sher Ullah Baig on Sep 13, 2012 7:50 AM
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3. Re: Hyperion FDM Load Balance Configuration Error while configuring Load Balanc

Sher Ullah Baig Sep 13, 2012 9:00 AM (in response to Sher Ullah Baig)

i was providing wrong user & password.
once i entered Shared Services user and password it worked fine.
Thanks
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