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2 Replies Latest reply: Sep 26, 2012 12:42 AM by 956643 RSS

how to connect OCOD with Connected Mobile Sales

956643 Newbie
Currently Being Moderated
I tried to connect OCOD with Connected Mobile Sales.
On the iPhone,sign-in is refused I input right username and password.
But on the sign-in history page,I can see logs that sign-in is successful with Web Service.
Does anybody know how to connect?
  • 1. Re: how to connect OCOD with Connected Mobile Sales
    583340 Explorer
    Currently Being Moderated
    You might want to begin with the "Getting Started with Connected Mobile Sales" article available in the Training & Support section of your CRM On Demand environment.

    You should specifically check the privileges associated with your role in CRM On Demand. You must have the "Access Connected Mobile Sales" privilege enabled before you can login to Connected Mobile Sales. There is another privilege for Application Composer access.

    If you do not see these privileges listed, you should contact CRM On Demand Customer Care. If you are licensed to use mobile products with CRM On Demand, they will be able to add the required privilege to allow you to manage Connected Mobile Sales access.
  • 2. Re: how to connect OCOD with Connected Mobile Sales
    956643 Newbie
    Currently Being Moderated
    Dear hody. Thank you for replying.I contacted Oracle Support and he enabled me to use Connected Mobile Sales.I really appreciate your help.Regards.

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