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Please confirm the following setups:
Set Profile Options:
ASO: Default Quote Status
Set this to Store Draft at the iStore application level
ASO: Validate Salesrep
Set to No.
Setup the Oracle Quoting parameters:
Default Order Type -- Set to Mixed.
Default Salesrep: Set to the default sales representative for sales assistance.
Navigation steps to set these parameters -
a.Log in to Oracle Self Service Applications as System Administrator and select the HRMS Vision Enterprises responsibility.
b. Navigate to Work Structures: Organization, and then select Description.
c. Search for Vision Operations in the Find Organization screen (or, search for a
different organization, if appropriate to your implementation).
d. After finding the organization, select the Find button to retrieve the Organization
e. In the Classifications region of the Organization window, find the Operating Unit
classification and highlight the record.
f. Select the Others button to retrieve the Additional Organization Information
g. In the list, select Quoting Parameters and press Ok.Click inside the window that
Oracle® iStore Implementation and Administration Guide Release 12.1 (Part No. E13575-02)
Implementing Customer Assistance, Page 14-5
Oracle Customer Support