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8 Replies Latest reply: May 6, 2013 5:37 AM by user444707 RSS

Oracle VDI 3.4.1: root login problem

kweepeer Newbie
Currently Being Moderated
Hi,

I just installed and configured VDI 3.4.1 on Solaris 10 x86 U10 with Solaris 10 patches from August 2012.
When I connect to http://vdi:1800 (redirected to https://vdi:1801/vda/faces/jsp/login/Login.jsp) I get the login page of VDI but I cannot login with root:

"Authentication Failed User name and/or password is wrong - try again."

although password of root is okay (works with ssh)

Any idea?

Thnx, P
  • 1. Re: Oracle VDI 3.4.1: root login problem
    800109 Newbie
    Currently Being Moderated
    Hello,

    see if this troubleshooting item from the doc helps:
    http://docs.oracle.com/cd/E26217_01/E35769/html/tshoot-admintools.html#tshoot-admintools-cannot-log-in

    Katell
  • 2. Re: Oracle VDI 3.4.1: root login problem
    kweepeer Newbie
    Currently Being Moderated
    Hi,

    it seems to be a connection problem to mysql (embedded installation):

    /var/cacao/instances/vda/logs/cacao.0

    Oct 4, 2012 1:27:36 PM com.sun.vda.service.core.ServiceModule waitForDatabase
    WARNING: thr#14:"Thread-14" Could not connect to database. Trying since 400 seconds.

    The DB is up:

    root@sunray # /opt/SUNWvda/sbin/vda-db-status
    Ip/Hostname Database host Role Status
    ----------------------------------------------------------------------
    sunray.demo.be Master up

    root@sunray # svcs svc:/application/database/vdadb:default
    STATE STIME FMRI
    online 13:20:04 svc:/application/database/vdadb:default

    I can manually login into mysql:

    root@sunray # /opt/SUNWvda/mysql/bin/mysql --defaults-file=/etc/opt/SUNWvda/my.cnf -u root -p
    Enter password:
    Welcome to the MySQL monitor. Commands end with ; or \g.
    Your MySQL connection id is 1205
    Server version: 5.1.50-enterprise-commercial-pro-log MySQL Enterprise Server - Pro Edition (Commercial)

    Copyright (c) 2000, 2010, Oracle and/or its affiliates. All rights reserved.
    This is commercial software, and use of this software is governed
    by your applicable license agreement with MySQL

    Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.
  • 3. Re: Oracle VDI 3.4.1: root login problem
    DoesNotCompute Newbie
    Currently Being Moderated
    Does your 'cacaoadm -V' output report a version newer than 2.2.5.0? If so, you may have Solaris Patch 123896-50 installed, which VDI 3.4 is known to have problems with, due to the new default SSL connection method to the MySQL database.

    If this is the case, you should revert to 123896-25, as this is the known working/tested version of cacao framework for VDI.

    After rolling back to 123896-25, restart VDI services with '/opt/SUNWvda/sbin/vda-service restart' and see if this corrects the issue?

    Regards,

    -Ryder

    Edited by: DoesNotCompute on Oct 4, 2012 9:36 AM
  • 4. Re: Oracle VDI 3.4.1: root login problem
    kweepeer Newbie
    Currently Being Moderated
    Hi,

    thanks for your input.

    I'm running 2.2.5. I also reverted to -25 and I do get another error now. I will switch back to -51 as I have 2.2.5 and not higher as you mentioned...

    root@sunray # cacaoadm -V
    2.2.5.0

    ERROR:
    Communication Failed
    Cannot establish a connection to the VDA service.

    Steps I performed:
    root@sunray # showrev -p | grep 123896-
    Patch: 123896-25 Obsoletes: 124466-02 Requires: Incompatibles: Packages: SUNWcacaort
    Patch: 123896-51 Obsoletes: 124466-02 Requires: Incompatibles: Packages: SUNWcacaort
    root@sunray # patchrm 123896-51
    Validating patches...

    Loading patches installed on the system...

    Done!

    Checking patches that you specified for removal.

    Done!

    Approved patches will be removed in this order:

    123896-51

    Checking installed patches...

    Executing prebackout script...
    Backing out patch 123896-51...

    Executing postbackout script...
    Patch 123896-51 has been backed out.

    root@sunray # showrev -p | grep 123896-
    Patch: 123896-25 Obsoletes: 124466-02 Requires: Incompatibles: Packages: SUNWcacaort

    And restarted the stack:
    root@sunray # /opt/SUNWvda/sbin/vda-service restart
    Shutting down Oracle Virtual Desktop Infrastructure service...
    Starting Oracle Virtual Desktop Infrastructure service...

    See '/var/cacao/instances/vda/logs/cacao.0' for service logging information.

    Edited by: kweepeer on Oct 5, 2012 8:07 AM
  • 5. Re: Oracle VDI 3.4.1: root login problem
    DoesNotCompute Newbie
    Currently Being Moderated
    Did you get this sorted out?

    -Ryder
  • 6. Re: Oracle VDI 3.4.1: root login problem
    kweepeer Newbie
    Currently Being Moderated
    No, I did not, I just reinstalled Solaris 10u10 without further patching. I will try vdi and see if the problem persists. I think the problem is related to cacao patching... I'll come back with an answer soon.
    Thnx, Peter
  • 7. Re: Oracle VDI 3.4.1: root login problem
    kweepeer Newbie
    Currently Being Moderated
    Hi,

    I just added vdi 3.4.1 to a newly installed Solaris 10 x86 U10 environment (no additional solaris 10 patches applied) and now I'm able to login as root.
    So it seems to be related to the patch level of my system.

    I'll close this thread now although it not really solved...

    thnx for helping me out, Peter
  • 8. Re: Oracle VDI 3.4.1: root login problem
    user444707 Newbie
    Currently Being Moderated
    Hi,

    This is a known issue. Kinldy follow below link for available work arounds. 100% solution

    https://support.oracle.com/epmos/faces/ui/km/SearchDocDisplay.jspx?returnToSrId=&_afrLoop=194859554283577&srnum=&type=DOCUMENT&id=1474481.1&displayIndex=2&_afrWindowMode=0&_adf.ctrl-state=cj7w2ii25_121#aref_section42

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