3 Replies Latest reply: Oct 4, 2012 3:25 PM by Hussein Sawwan-Oracle RSS

    Agents throwing error

    951494
      We recently upgraded from OBIEE 11.1.1.5 to 11.1.1.6. With 11.1.1.5 agents were running properly but now they give below error:

      Global Error: [nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Unknown authentication schema: UidPwd-delivers
      Error Codes: GPA2Z36E
      Location: saw.securitysubsystem.checkauthentication, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
      .
      Error Codes: AGEGTYVF
      ...Trying main loop again.... Sleeping for 7 seconds.Global Error: [nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Unknown authentication schema: UidPwd-delivers
      Error Codes: GPA2Z36E
      Location: saw.securitysubsystem.checkauthentication, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
      .
      Error Codes: AGEGTYVF
      Terminal Error: Exceeded number of retries.

      I have checked instanceconfig.xml of Scheduler and since I had taken back up compared it with the one when we had .5.
      Please help!
        • 1. Re: Agents throwing error
          Hussein Sawwan-Oracle
          Global Error: [nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: Unknown authentication schema: UidPwd-delivers
          Error Codes: GPA2Z36E
          Location: saw.securitysubsystem.checkauthentication, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
          Do you have any schema (database user) that is used by the agent and it is locked/expired? If not, then please log a SR as I do not see any similar issues reported on MOS website.

          Thanks,
          Hussein
          • 2. Re: Agents throwing error
            951494
            The error was in authenticationschemas.xml file.
            That file had missing authentication group for delivers. Seems we copied the old authenticatoinschemas.xml which created problem.
            Now its working.
            • 3. Re: Agents throwing error
              Hussein Sawwan-Oracle
              shobhanks1987 wrote:
              The error was in authenticationschemas.xml file.
              That file had missing authentication group for delivers. Seems we copied the old authenticatoinschemas.xml which created problem.
              Now its working.
              Thanks for the update and for sharing the solution.

              Thanks,
              Hussein