4 Replies Latest reply: Oct 9, 2012 2:41 AM by BluShadow RSS

    Order Hold in istore

    user163173
      Hi All,

      I did following profile

      • ASO: Credit Card Authorization = No
      • ASO: Default Order State profile = Booked
      • IBE: Perform Payment authorization = Yes

      When ever i do authorization in istore i got following meaasge
      Your order is on "Hold" with Order Number 18237

      So i could not do picking,shipping and all. Pl help me to solve this issue.

      Thanks
        • 1. Re: Order Hold in istore
          Paul  Horth
          user12235518 wrote:
          Hi All,

          I did following profile

          • ASO: Credit Card Authorization = No
          • ASO: Default Order State profile = Booked
          • IBE: Perform Payment authorization = Yes

          When ever i do authorization in istore i got following meaasge
          Your order is on "Hold" with Order Number 18237

          So i could not do picking,shipping and all. Pl help me to solve this issue.

          Thanks
          What has this got to do with SQL and PL/SQL?
          • 2. Re: Order Hold in istore
            user163173
            Hi,

            If i did following profile

            • ASO: Credit Card Authorization = Yes
            • ASO: Default Order State profile = Booked
            • IBE: Perform Payment authorization = No

            I could not do the authorization because i got wrong tangible id.

            Actually tangible id for each module is like below
            Istore: ASO%(Ex. ASO12485)
            OM: ONT%(Ex:ONT478521)
            AR:AR%(AR21485)

            If i set above mention profile, i got tangible is like ONT% for all module.

            What i have to do. Pl help on this issue


            Thanks
            • 3. Re: Order Hold in istore
              EdStevens
              user12235518 wrote:
              Hi,

              If i did following profile

              • ASO: Credit Card Authorization = Yes
              • ASO: Default Order State profile = Booked
              • IBE: Perform Payment authorization = No

              I could not do the authorization because i got wrong tangible id.

              Actually tangible id for each module is like below
              Istore: ASO%(Ex. ASO12485)
              OM: ONT%(Ex:ONT478521)
              AR:AR%(AR21485)

              If i set above mention profile, i got tangible is like ONT% for all module.

              What i have to do. Pl help on this issue


              Thanks
              What you are describing is an application problem. This forum discusses issues related to SQL and PL/SQL.
              What is your application? Your reference to 'istore' suggests you should be here -->>> iStore
              • 4. Re: Order Hold in istore
                BluShadow
                Question now moved to Oracle Discussion Forums » Customer Advisory Board » iStore