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1 Reply Latest reply: Oct 10, 2012 2:05 AM by jiyong RSS

Siebel REST API

TohChinSheng Newbie
Currently Being Moderated
Hi All,

I'm new to Siebel REST API. Currently, I am working in the DSS environment with Siebel 8.2 with public sector option.

Right now when I do a query of information such as this: http://localhost:7101/oracle-crm/api/rest/siebel/siebel.SiebelResourceAdapterConnFactory/HLS%20Case?searchexpr=[HLS Case.Name]%20LIKE%20'A*'

There are some fields that I wish to retrieve that is not in the integration object of HLS Case. This is the sample xml http://dl.dropbox.com/u/9471261/HLS.xml

If you could log in to Siebel Public Sector, navigate to Case Screen and then case list, there are fields like Team, Date Opened which are fields that I would actually require and is not found in the xml.

So I log into Siebel Tools, look for HLS Case integration object, there are some fields that are inactive and I believe one of the field "Created" refers to Date Opened on the applet.

I'm wondering if anyone is familiar with integration objects and could provide me guidance on how I could include these additional fields in the xml.

In addition, if we were to drill down into a case, and click on sub tabs like Activities and Contacts. How do I know which integration object are those sub tabs found for me to do a query to obtain the respective xml data of the case with its activities and contacts.

Regards,
Chin Sheng
  • 1. Re: Siebel REST API
    jiyong Pro
    Currently Being Moderated
    Did you read the Bookshelf?
    Integration Platform Technologies: Siebel Enterprise Application Integration > 2 Integration Objects
    and
    Integration Platform Technologies: Siebel Enterprise Application Integration > 3 Creating and Maintaining Integration Objects

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