This content has been marked as final. Show 2 replies
You should be asking this in MOS, not here (use the Contact Us link on top right in MOS) - the forums and MOS are separate and independent entities and are not related.
user12121851 wrote:You cannot restrict access to other SRs for the same Customer Support Identifier (CSI), which means all users who have the same CSI number will have access to the SRs created by others who have this CSI attached to their profiles. By default, access to SRs which are created under certain CSI number will not be visible to those with different CSI number (except for Oracle support).
How can one restrict a by viewing his/her particular SR from others in MOS atleast can an Admin has this functionality ?