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2 Replies Latest reply: Oct 14, 2012 11:23 AM by Hussein Sawwan-Oracle RSS

Regarding MOS settings

user12121851 Newbie
Currently Being Moderated
How can one restrict a by viewing his/her particular SR from others in MOS atleast can an Admin has this functionality ?
  • 1. Re: Regarding MOS settings
    Srini Chavali-Oracle Oracle ACE Director
    Currently Being Moderated
    You should be asking this in MOS, not here (use the Contact Us link on top right in MOS) - the forums and MOS are separate and independent entities and are not related.

    HTH
    Srini
  • 2. Re: Regarding MOS settings
    Hussein Sawwan-Oracle Employee ACE
    Currently Being Moderated
    user12121851 wrote:
    How can one restrict a by viewing his/her particular SR from others in MOS atleast can an Admin has this functionality ?
    You cannot restrict access to other SRs for the same Customer Support Identifier (CSI), which means all users who have the same CSI number will have access to the SRs created by others who have this CSI attached to their profiles. By default, access to SRs which are created under certain CSI number will not be visible to those with different CSI number (except for Oracle support).

    Thanks,
    Hussein

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