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1 Reply Latest reply: Oct 17, 2012 3:10 PM by frank.hampshire RSS

Siebel 10.4.1 Connector and Interviews outside of OWD

WilliamPessoa Newbie
Currently Being Moderated
We have a project that does not allow us to leverage the OWD but we still have a complex set of rules where not all the conditions get met every time.

Currently, unless I am mistake, the decision report is the only way to find out what is missing...

Is there a way to leverage the "inteview" WS through the connector or something similar that would return the pending/unknown question(s)/attribute(s) that are needed to assess an specific goal?

Thanks in advance
Regards
William
  • 1. Re: Siebel 10.4.1 Connector and Interviews outside of OWD
    frank.hampshire Expert
    Currently Being Moderated
    William,


    Web Determinations would be a good approach to this scenario if some of the information is in Siebel and the rest of the information (to meet relevant conditions) can be entered by a user. WD will keep track of the goals and prompt the user for more information until they are met.

    If the information cannot be provided manually then you are probably looking at using the Determinations Server and then using code to examine the decision reports of conditions that are not met to determine what information is needed.

    The Interview service provided by the Determinations Server is not directly supported by the connector (only assess operations are supported), but the inteview service would not give you any more information over Decision Reports from an Assess operation or Web Determinations.

    Cheers
    Frank

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