I am getting the below error when i ran initialize services script, I am not able to access the logs, i checked there is no one logged into Workbench at that time.
[10.18.12 00:35:50] WARNING: An error occurred while attempting to set instance configuration in Web Studio. This action requires all locks in Web Studio to be available. If the utility log includes errors associated with resource locks, ensure that users are out of Web Studio and break locks in Web Studio before re-running this action.
[10.18.12 00:35:50] SEVERE: Utility 'emgr_update_update_mgr_settings' failed. Refer to utility logs in [ENDECA_CONF]/logs/shell on host ITLHost.
Occurred while executing line 5 of valid BeanShell script:
Check if there are any temp files in <Endeca_Instance>/Workbench/workspace/state/emanager/instances/<app_name>/resources/locks. if there are any files try logging in and break all the locks from Workbench --> Application Settings --> Resource Locks
Also check the error in [ENDECA_CONF]/logs/shell/<app_name>.emgr_update_update_mgr_settings.log