I have two questions:
1. Our business users had a requirement to approve or reject the Workflow Notification Emails form their Email account on MS Outlook Express. When they perform action from MS Outlook Express it sends email to wfmailer but no action perform in aplication. The notification inbox in application shows this notification as OPEN notification and the requested function also shows 'Waiting for Approval'.
2. I need to hide Request Information button/link from the email notification send through Workflow mailer to user. There are three actions button available in email notification Apprve, Reject and Request Information. I need to have only two button Approve and Reject. How to hide Request Information button.
If any one have idea regarding my questions please hlep.
Check that 'Inbound Processing' is enabled and Inbound thread count is 1 for Notification Mailer. Then only Mailer processes the response submitted from email.
You can define a special message attribute '#HIDE_MOREINFO' and specify its value as Y or N based on whether to show More Info link or hide.
You can follow the Workflow developer guide to create message attribute as shown in below link
1. For the notification message for which you want the more info link to be hidden, define the message attribute with name '#HIDE_MOREINFO', type as 'text' and set value as 'Y'