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This discussion is archived
: Dec 3, 2012 3:55 PM by
Dunning letter emailed or print by customer
Oct 24, 2012 1:56 PM
We are on 12.1.3, 11g database.
Is there a way to control whether a dunning letter can be Printed or Emailed at the customer level. Dunning plans allow us to send letters by email or print, but there is no control as to which customer gets is as email / print.
Any Input appreciated.
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Re: Dunning letter emailed or print by customer
Dec 3, 2012 3:55 PM
in response to
There is no seeded functionality per Oracle, we have to customize the dunning plans to achieve this.