1 Reply Latest reply: Dec 3, 2012 3:55 PM by User405774 RSS

    Dunning letter emailed or print by customer

    User405774
      Hi,

      We are on 12.1.3, 11g database.

      Is there a way to control whether a dunning letter can be Printed or Emailed at the customer level. Dunning plans allow us to send letters by email or print, but there is no control as to which customer gets is as email / print.

      Any Input appreciated.

      Thanks,
      K