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It seems that the link provided is Sales Analytic for Oracle's Siebel Call Center.
What my customer bought is Oracle Telecom Sales Analytic Fusion Edition for Oracle's Siebel Communication, Media and Energy.
Are they the same? I don't any document for this. I am quite confused by those products and data source system with configuration.
hmm Check in product guide or ask your Oracle sales rep.
Try this...1 person found this helpful
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Edited by: 963239 on Nov 1, 2012 8:17 AM
I don't any configuraiton needed for Siebel Telcom Sales Analtics in Installation or Configuration document.
Need to make sure about it.
Does anyone have answer for this?
Pls. check [ID 1426983.1] in My Oracle Support for the product guides. Each one describes the contents of an analytics 'module'.