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Siebel 7.8 : Cannot connect to server for tools and client.

972577Nov 5 2012 — edited Nov 12 2012
I have installed siebel client and siebel tools in Win7 64bit environment.

There is no problem connecting both siebel client and tools to local db.

However, when I try to connect to server a error message prompt out "+The user ID or password that you entered is incorrect. Please check the spelling and try again.+"

And the siebel log file show:
(
+2021 2012-11-05 22:55:22 2012-11-05 22:55:28 0800 00000004 001 003f 0001 09 siebel 3604 3908 C:\Program Files (x86)\Siebel\7.8\web client\log\siebel.log 7.8.2.16 [19255] ENU+

ObjMgrLog Error 1 0 2012-11-05 22:55:22 (oracon.cpp (3174)) SBL-DBC-00107: An Oracle database error has occurred.

Please continue or ask your systems administrator to check your application configuration if the problem persists.

GenericLog GenericError 1 0 2012-11-05 22:55:22 (secmgr.cpp (2357) err=7010018 sys=0) SBL-SEC-10018: An Oracle database error has occurred.

Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DBC-00107)
ORA-12154: TNS:could not resolve the connect identifier specified

GenericLog GenericError 1 0 2012-11-05 22:55:22 (secmgr.cpp (2429) err=7010001 sys=0) SBL-SEC-10001: An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.
)

Any ideas what's the problem? I'll be grateful if you guys can help me out. Thanks.

Comments

Arjesh-Oracle

Hi,

You can refer the document: Upgrade Advisor: Siebel from Earlier Releases to 8.1.1.x or 8.2.2.x (Doc ID 259.1)

Thanks,

Arjesh

“Please mark any update as "Correct Answer" or "Helpful Answer" if that update helps/answers your question, so that others can identify the Correct/helpful update between many updates.”

AMSI

Hi Arjesh,

thanks. but this refer document is not accessible by oracle. Kindly share this document if you can.

Regards,

AMSI

Arjesh-Oracle

Hi AMSI,

This is an external document and you should see it.

Please login to the support portal and search using the document Id: 259.1

Thanks,
Arjesh

AMSI

hi,

here i have another solution i just wanted to share with you. correct me if i am wrong.can we upgrade in this way. e.g

we install new Sieble version(8.1) on another machine with db 11g

Then we can create the repository upgrade on the source machine of old version(7.8) with db 10g. is there any repository upgrade tool that upgrade the db schema.

then we just import repository on new database with new Sieble version.

Upgrade complete!!

your advice will be appreciated

Regards,

AMSI

Chetan-Oracle

Hello Amsi,

If you are doing complete database upgrade of prior version to new one, then yeah your method is supported one.

I hope it helps.

Best Regards,

Chetan

AMSI

Kindly mention the tool by which we can upgrade the repository?

Regards,

Madhavi Kaza-Oracle

Amsi,

The upgrade path that you mentioned requires full upgrade process.

The upgrade process consists of running steps :

UpgRep,

Merge

UpgPhys

in Dev upgrade.

It is just not possible to upgrade your repository as the upgrade involves upgrading your Database, Repository through Merge process and synchronizing with physical schema and there are many more steps taken care of by the above steps mentioned.

Please review Upgrade Guide for V8.1.x on MOS completely to understand the process involved.

In addition, please review the following doc as mentioned earlier:

Upgrade Advisor: Siebel from Earlier Releases to 8.1.1.x or 8.2.2.x(Doc ID 259.1)


Hope this helps.


Thanks,

Madhavi.

WSiebel-Oracle

AMSI,

Here is a link to the upgrade document on Siebel Bookshelf in case you don't have access to the articles on My Oracle Support (support.oracle.com):

Bookshelf v8.1/8.2: Upgrading the Siebel Database

Hope it helps,

Wilson

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