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Siebel 7.8 : Cannot connect to server for tools and client.

972577Nov 5 2012 — edited Nov 12 2012
I have installed siebel client and siebel tools in Win7 64bit environment.

There is no problem connecting both siebel client and tools to local db.

However, when I try to connect to server a error message prompt out "+The user ID or password that you entered is incorrect. Please check the spelling and try again.+"

And the siebel log file show:
(
+2021 2012-11-05 22:55:22 2012-11-05 22:55:28 0800 00000004 001 003f 0001 09 siebel 3604 3908 C:\Program Files (x86)\Siebel\7.8\web client\log\siebel.log 7.8.2.16 [19255] ENU+

ObjMgrLog Error 1 0 2012-11-05 22:55:22 (oracon.cpp (3174)) SBL-DBC-00107: An Oracle database error has occurred.

Please continue or ask your systems administrator to check your application configuration if the problem persists.

GenericLog GenericError 1 0 2012-11-05 22:55:22 (secmgr.cpp (2357) err=7010018 sys=0) SBL-SEC-10018: An Oracle database error has occurred.

Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DBC-00107)
ORA-12154: TNS:could not resolve the connect identifier specified

GenericLog GenericError 1 0 2012-11-05 22:55:22 (secmgr.cpp (2429) err=7010001 sys=0) SBL-SEC-10001: An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.
)

Any ideas what's the problem? I'll be grateful if you guys can help me out. Thanks.

Comments

User_V5WAG

Yes.

I have discovered the same problem in java 16 and all the way back to java 11.
If I run the following code:
package test;

import javafx.application.Application;
import javafx.scene.Scene;
import javafx.scene.layout.StackPane;
import javafx.stage.Popup;
import javafx.stage.Stage;

public class TestFX extends Application {

@Override
public void start(Stage primaryStage) {
System.out.println("javafx.runtime.version: " + System.getProperties().get("javafx.runtime.version"));
Stage stage = new Stage();
Scene scene = new Scene(new StackPane());
stage.setScene(scene);
stage.show();
Popup popOver = new Popup();
for (int i = 0; i < 99999; i++) {
popOver.show(scene.getRoot(), 1, 1);
popOver.hide();
System.out.println(i);
}
}

public static void main(String[] args) {
launch(args);
}
}
It will crash with after some iterations, it can vary.
the error stacktrace:
Exception in Application start method
Exception in thread "JavaFX Application Thread" java.lang.NullPointerException
at javafx.base/com.sun.javafx.binding.ExpressionHelper.removeListener(ExpressionHelper.java:73)
at javafx.base/javafx.beans.property.ReadOnlyBooleanPropertyBase.removeListener(ReadOnlyBooleanPropertyBase.java:67)
at javafx.graphics/javafx.stage.PopupWindow.unbindOwnerFocusedProperty(PopupWindow.java:895)
at javafx.graphics/javafx.stage.PopupWindow.doVisibleChanged(PopupWindow.java:542)
at javafx.graphics/javafx.stage.PopupWindow$1.doVisibleChanged(PopupWindow.java:111)
at javafx.graphics/com.sun.javafx.stage.PopupWindowHelper.visibleChangedImpl(PopupWindowHelper.java:63)
at javafx.graphics/com.sun.javafx.stage.WindowHelper.visibleChanged(WindowHelper.java:77)
at javafx.graphics/javafx.stage.Window$12.invalidated(Window.java:1160)
at javafx.base/javafx.beans.property.BooleanPropertyBase.markInvalid(BooleanPropertyBase.java:110)
at javafx.base/javafx.beans.property.BooleanPropertyBase.set(BooleanPropertyBase.java:145)
at javafx.graphics/javafx.stage.Window.setShowing(Window.java:1187)
at javafx.graphics/javafx.stage.Window.hide(Window.java:1212)
at javafx.graphics/javafx.stage.PopupWindow.hide(PopupWindow.java:486)
at javafx.graphics/javafx.stage.PopupWindow.lambda$new$0(PopupWindow.java:147)
at javafx.base/javafx.beans.value.WeakChangeListener.changed(WeakChangeListener.java:86)
at javafx.base/com.sun.javafx.binding.ExpressionHelper$SingleChange.fireValueChangedEvent(ExpressionHelper.java:181)
at javafx.base/com.sun.javafx.binding.ExpressionHelper.fireValueChangedEvent(ExpressionHelper.java:80)
at javafx.graphics/javafx.scene.Node$TreeShowingPropertyReadOnly.invalidate(Node.java:8479)
at javafx.graphics/javafx.scene.Node.setTreeShowing(Node.java:8436)
at javafx.graphics/javafx.scene.Node.updateTreeShowing(Node.java:8427)
at javafx.graphics/javafx.scene.Node.lambda$new$2(Node.java:1010)
at javafx.base/com.sun.javafx.binding.ExpressionHelper$Generic.fireValueChangedEvent(ExpressionHelper.java:360)
at javafx.base/com.sun.javafx.binding.ExpressionHelper.fireValueChangedEvent(ExpressionHelper.java:80)
at javafx.base/javafx.beans.property.ReadOnlyBooleanPropertyBase.fireValueChangedEvent(ReadOnlyBooleanPropertyBase.java:78)
at javafx.base/javafx.beans.property.ReadOnlyBooleanWrapper.fireValueChangedEvent(ReadOnlyBooleanWrapper.java:103)
at javafx.base/javafx.beans.property.BooleanPropertyBase.markInvalid(BooleanPropertyBase.java:111)
at javafx.base/javafx.beans.property.BooleanPropertyBase.set(BooleanPropertyBase.java:145)
at javafx.graphics/javafx.stage.Window.setShowing(Window.java:1187)
at javafx.graphics/javafx.stage.Window.hide(Window.java:1212)
at javafx.graphics/com.sun.javafx.stage.WindowPeerListener.closed(WindowPeerListener.java:105)
at javafx.graphics/com.sun.javafx.tk.quantum.GlassWindowEventHandler.run(GlassWindowEventHandler.java:144)
at javafx.graphics/com.sun.javafx.tk.quantum.GlassWindowEventHandler.run(GlassWindowEventHandler.java:40)
at java.base/java.security.AccessController.doPrivileged(AccessController.java:391)
at javafx.graphics/com.sun.javafx.tk.quantum.GlassWindowEventHandler.lambda$handleWindowEvent$4(GlassWindowEventHandler.java:176)
at javafx.graphics/com.sun.javafx.tk.quantum.QuantumToolkit.runWithoutRenderLock(QuantumToolkit.java:412)
at javafx.graphics/com.sun.javafx.tk.quantum.GlassWindowEventHandler.handleWindowEvent(GlassWindowEventHandler.java:174)
at javafx.graphics/com.sun.glass.ui.Window.handleWindowEvent(Window.java:1336)
at javafx.graphics/com.sun.glass.ui.Window.notifyDestroy(Window.java:1250)
at javafx.graphics/com.sun.glass.ui.win.WinWindow._close(Native Method)
at javafx.graphics/com.sun.glass.ui.Window.close(Window.java:352)
at javafx.graphics/com.sun.glass.ui.win.WinWindow.close(WinWindow.java:316)
at javafx.graphics/com.sun.glass.ui.Application.terminate(Application.java:394)
at javafx.graphics/com.sun.javafx.tk.quantum.QuantumToolkit.lambda$exit$13(QuantumToolkit.java:831)
at javafx.graphics/com.sun.javafx.tk.quantum.QuantumToolkit.runWithRenderLock(QuantumToolkit.java:430)
at javafx.graphics/com.sun.javafx.tk.quantum.QuantumToolkit.exit(QuantumToolkit.java:827)
at javafx.graphics/com.sun.javafx.application.PlatformImpl.lambda$tkExit$16(PlatformImpl.java:614)
at javafx.graphics/com.sun.javafx.application.PlatformImpl.lambda$runAndWait$12(PlatformImpl.java:474)
at javafx.graphics/com.sun.javafx.application.PlatformImpl.lambda$runLater$10(PlatformImpl.java:447)
at java.base/java.security.AccessController.doPrivileged(AccessController.java:391)
at javafx.graphics/com.sun.javafx.application.PlatformImpl.lambda$runLater$11(PlatformImpl.java:446)
at javafx.graphics/com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatcher.java:96)
at javafx.graphics/com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
at javafx.graphics/com.sun.glass.ui.win.WinApplication.lambda$runLoop$3(WinApplication.java:174)
at java.base/java.lang.Thread.run(Thread.java:831)
java.lang.reflect.InvocationTargetException
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:78)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:567)
at javafx.graphics/com.sun.javafx.application.LauncherImpl.launchApplicationWithArgs(LauncherImpl.java:464)
at javafx.graphics/com.sun.javafx.application.LauncherImpl.launchApplication(LauncherImpl.java:363)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:78)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:567)
at java.base/sun.launcher.LauncherHelper$FXHelper.main(LauncherHelper.java:1071)
Caused by: java.lang.RuntimeException: Exception in Application start method
at javafx.graphics/com.sun.javafx.application.LauncherImpl.launchApplication1(LauncherImpl.java:900)
at javafx.graphics/com.sun.javafx.application.LauncherImpl.lambda$launchApplication$2(LauncherImpl.java:195)
at java.base/java.lang.Thread.run(Thread.java:831)
Caused by: java.lang.RuntimeException: could not create platform window
at javafx.graphics/com.sun.glass.ui.Window.<init>(Window.java:294)
at javafx.graphics/com.sun.glass.ui.win.WinWindow.<init>(WinWindow.java:54)
at javafx.graphics/com.sun.glass.ui.win.WinApplication.createWindow(WinApplication.java:219)
at javafx.graphics/com.sun.javafx.tk.quantum.WindowStage.initPlatformWindow(WindowStage.java:201)
at javafx.graphics/com.sun.javafx.tk.quantum.WindowStage.init(WindowStage.java:143)
at javafx.graphics/com.sun.javafx.tk.quantum.QuantumToolkit.createTKPopupStage(QuantumToolkit.java:678)
at javafx.graphics/javafx.stage.PopupWindow.doVisibleChanging(PopupWindow.java:514)
at javafx.graphics/javafx.stage.PopupWindow$1.doVisibleChanging(PopupWindow.java:107)
at javafx.graphics/com.sun.javafx.stage.PopupWindowHelper.visibleChangingImpl(PopupWindowHelper.java:57)
at javafx.graphics/com.sun.javafx.stage.WindowHelper.visibleChanging(WindowHelper.java:73)
at javafx.graphics/javafx.stage.Window$12.invalidated(Window.java:1065)
at javafx.base/javafx.beans.property.BooleanPropertyBase.markInvalid(BooleanPropertyBase.java:110)
at javafx.base/javafx.beans.property.BooleanPropertyBase.set(BooleanPropertyBase.java:145)
at javafx.graphics/javafx.stage.Window.setShowing(Window.java:1187)
at javafx.graphics/javafx.stage.Window.show(Window.java:1202)
at javafx.graphics/javafx.stage.PopupWindow.showImpl(PopupWindow.java:472)
at javafx.graphics/javafx.stage.PopupWindow.show(PopupWindow.java:417)
at test.TestFX.start(TestFX.java:35)
at javafx.graphics/com.sun.javafx.application.LauncherImpl.lambda$launchApplication1$9(LauncherImpl.java:846)
at javafx.graphics/com.sun.javafx.application.PlatformImpl.lambda$runAndWait$12(PlatformImpl.java:474)
at javafx.graphics/com.sun.javafx.application.PlatformImpl.lambda$runLater$10(PlatformImpl.java:447)
at java.base/java.security.AccessController.doPrivileged(AccessController.java:391)
at javafx.graphics/com.sun.javafx.application.PlatformImpl.lambda$runLater$11(PlatformImpl.java:446)
at javafx.graphics/com.sun.glass.ui.InvokeLaterDispatcher$Future.run(InvokeLaterDispatcher.java:96)
at javafx.graphics/com.sun.glass.ui.win.WinApplication._runLoop(Native Method)
at javafx.graphics/com.sun.glass.ui.win.WinApplication.lambda$runLoop$3(WinApplication.java:174)
... 1 more
Exception running application test.TestFX

I see this as a critical error because our customers experiences that popups doesn't show..

2 people found this helpful
Alamgir Farouk

We encounter this problem regularly. I am unable to create a small program to reproduce it. The error message "could not create platform window" seems to be thrown for more than one reason. The only reproducible test case is rejected by Oracle as not a bug. The issue appears to be very low level resource management in the interaction with the kernel.
In our case, we have a dual screen application (second monitor), and after about 24 hours, regularly, JavaFX fails to create popups (Dialogs or Popups), with this exception. Our only work around is to relaunch the application every 24 hours. The issue happens regardless of our interactions with the app. There are no crons/threads in our app.
If you have a reproducible small test case, please post a bug report, so we can request Oracle to investigate and fix it.

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Locked on Dec 10 2012
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