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1 Reply Latest reply: Nov 12, 2012 3:37 AM by jiyong RSS

Siebel 7.8 : Cannot connect to server for tools and client.

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I have installed siebel client and siebel tools in Win7 64bit environment.

There is no problem connecting both siebel client and tools to local db.

However, when I try to connect to server a error message prompt out "+The user ID or password that you entered is incorrect. Please check the spelling and try again.+"

And the siebel log file show:
(
+2021 2012-11-05 22:55:22 2012-11-05 22:55:28 0800 00000004 001 003f 0001 09 siebel 3604 3908 C:\Program Files (x86)\Siebel\7.8\web client\log\siebel.log 7.8.2.16 [19255] ENU+

ObjMgrLog     Error     1     0     2012-11-05 22:55:22     (oracon.cpp (3174)) SBL-DBC-00107: An Oracle database error has occurred.

Please continue or ask your systems administrator to check your application configuration if the problem persists.

GenericLog     GenericError     1     0     2012-11-05 22:55:22     (secmgr.cpp (2357) err=7010018 sys=0) SBL-SEC-10018: An Oracle database error has occurred.

Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DBC-00107)
ORA-12154: TNS:could not resolve the connect identifier specified

GenericLog     GenericError     1     0     2012-11-05 22:55:22     (secmgr.cpp (2429) err=7010001 sys=0) SBL-SEC-10001: An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.
)

Any ideas what's the problem? I'll be grateful if you guys can help me out. Thanks.

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