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I'd crank up the logging and see what's going on in cacao's logs.
cacaoadm set-filter -p com.sun.vda.service=FINEST -i vda
May also be worth 'editing' and saving the Desktop Provider again just incase the SSL cert has changed or something on the vCenter side?
Thank you, I did do as you suggested with no change unfortunately. The system is still not cloning, I have restarted anything that can be restarted including vCenter, to no avail.