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Have you tried to run interface trip stop for this?
What is INV_INTERFACED_FLAG and OE_INTERFACED_FLAG in WSH_DELIVERY_DETAILS table for order ?
Workflow iternal name is 'OEOL' for Order Lines and 'OEOH' for Order header. if the Line is stuck at 'Shipped' status, all you need is to run concurrent program Workflow Background Process for Type 'OM Order Line' and Deferred flag as 'Y'. This will close the Orer Line. Thereeafter run the same workflow background process for type 'OM Order Header' with Deferred Falg='Y' and the Customer Order will be 'Closed'
Plese chekc this line at inventory resp - Transaction open interface and find the error and solve it.