we are trying to test the RPT -> ad hoc report functionalities.
When we click on the "search" button, we get all records as expected.
Then we try to generate the very same report and display it in the reports queue area.
The system shows the batch but its status remains yellow.
It never turns green and completed.
What are we missing?
if it stays yellow, the first thing to check is if remotingcontainer is running. and, if it is running, is the reporting service enabled? you can check this in environmentsettings.config -> search for ReportProcessingService (bottom of file) in the RemotingContainer node -> verify isActive="true"
I solved the problem by removing the attribute default = "true" in the node ProdikaReporting / ReportConfig / ServiceConfig / ReportEngine (file EnvironmentSettings.config), without changing the value of Prodika.RemotingContainer.SysUser