We have several documents that we are using in JDE Enterprise One 9.0 that have company logos and bar codes. When we run these and see the PDF, it looks fine and will print.
When we try to do a direct print from JDE, the bar codes and logos print ok on some printers but not on others. They print ok on an HP LaserJet 4250. I do get an extra page each time that says
PDF Warning Page
Warning Number 12.001
Warning Type Unsupported PDF Version
Warning Description Version not Supported : PDf-1.6
PDF Operator: Unknown Operator
Warning Message: File may not have printed correctly
On the laserjet 2055, when we do a direct print from JDE, the bar codes and logos don’t show up. Everything else prints ok and I do not get an extra warning page.
We have tried adding memory to the printers, adding bar code fonts, changing from PCL to PS and back. Nothing seems to work. I need help in figuring out what to do next.