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OBIEE 10g : Catalog manager crashing with JVM error

RonnyNov 19 2012 — edited Nov 21 2012
Hi All,

When I try to access the catalog manager by going to start>All programs>Oracle Business Intelligence>Catalog manager then I am getting the following error. FYI, I am on 32 bit windows xp, with jdk1.5.0_22. I remember when Installing obiee 10g, i got an error but I by passed that and now after the installation when I launch catalog managet I get the following error. Can anybody please help.

JVM terminated.Exit code = -1
-Xmx1440M
-Djava.library.path=C:\OracleBI\web\bin
-Dosgi.clean=true
-Djava.class.path=C:\OracleBI\web\catalogmanager\plugins\org.eclipse.equinox.launcher_1.0.101.R34x_v20081125.jar
-os win32
-ws win32
-arch x86
-showsplash
-launcher C:\OracleBI\web\catalogmanager\catalogmanager.exe
-name Catalogmanager
--launcher.library
C:\OracleBI\web\catalogmanager\plugins\org.eclipse.equinox.launcher.win32.win32.x86_1.0.101.R34x_v20080731\eclipse_115.dll
-startup C:\OracleBI\web\catalogmanager\plugins\org.eclipse.equinox.launcher_1.0.101.R34x_v20081125.jar
-vm C:\Program Files\Java\jdk1.5.0_22\bin\..\jre\bin\client\jvm.dll
-vmargs
-Xmx1440M
-Djava.library.path=C:\OracleBI\web\bin
-Dosgi.clean=true
-Djava.class.path=C:\OracleBI\web\catalogmanager\plugins\org.eclipse.equinox.launcher_1.0.101.R34x_v20081125.jar

Thanks,
Ronny

Comments

JaiG
What kind of error did you have while installing and how did you by-pass it? I would recommend checking the PATH and JAVA_HOME variables to see they reflect the correct Java path and also the Java Home parameter within the instanceconfig.xml file. Please revert with findings.

Please mark if helpful/correct.
Ronny
Hi Jai,

The error which I got while installing OBIEE 10g for the first time was

Setup cannot continue because this version of the .NET Framework is incompatible
with a previously installed one. For more information, see http://support.microsoft.com/support/kb/articles/q312/5/00.asp


after that I clicked ok and then it came back with a screen saying

Microsoft .NET Framework 2.0 has encountered a problem during setup. Setup did not complete correctly

and asked me to Send Report or Don't Send Report
I chose Don't send Report and then the installation continued. And then once the OBIEE was installed, I clicked on catalog manager to open it. It showed me the error which I have mentioned above.

What could be the issue here?

Thanks -Ronny
Ronny
I installed the newer jdk version but still no avail and also restarted the vm but no luck.

one thing though, even after installing the newer jdk version 1.6 when I run the catalog manger , in the error pop up why it is still poiniting to the older one jdk 1.5? Any ideas on this?

THanks, Ronny
JaiG
Did you update the JAVA_HOME and PATH variables and change the Java Home path in the instanceconfig file? Please do that and let me know if there still are issues.

Please be sure to mark helpful/correct.
Ronny
Hi Jai,

I see that Java home path in the instanceconfig.xml is pointing to the new jdk which I installed. Can you please let me know what other parameters i need to set and where to set them ? Is there any setting I need to do in the config files of catalog manage?

I don't know where to set the JAVA_HOME and other PATH variables , can you let me so I can check?

You help is really appreciated.

Thanks,
Ronny
JaiG
Right-click the My Computer icon on your desktop and select Properties.
Click the Advanced tab.
Click the Environment Variables button.
Under System Variables, click New.
Enter the variable name as JAVA_HOME.
Enter the variable value as the installation path for the JDK.
Click OK.
Click Apply Changes.

Also under System Variables you will see the PATH variable. Click the PATH variable and click Edit and navigate to the JDK path within the Variable value. Change the directory to the new JDK directory path.

Restart your computer.

Please mark if helpful/correct.
1 person found this helpful
Ronny
Thanks a lot Jai for your help, you suggestions have been very helpful.

However, what resolved my issue was changing the maximum heap size parameter from -Xmx1440M to -Xmx1024M. I read it somewhere that this parameter should be a multiple of 1024 not sure why it was installed as 1440 for my machine so I changed it and it worked for me
JaiG
Glad I could help. Please close the thread if your question was answered.
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Locked on Dec 19 2012
Added on Nov 19 2012
#business-intelligence-applications, #business-intelligence-foundation, #business-intelligence-suite-enterprise-edition-obiee
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