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4 Replies Latest reply: Nov 20, 2012 10:20 AM by JohnGoodwin RSS

Hyperion Essbase Services 11.1.1 - hypservice_1 keep on crashing

960068 Newbie
Currently Being Moderated
Hi,
Hyperion Essbase Services 11.1.1 service keep on crashing within a minute after started. Couldn't open Administration Services Console.

SharedServices_Security_Client.log
2012-11-20 12:32:15,343 INFO [main] CSS is initialized as client. The default logger properties will be loaded com.hyperion.css.CSSSystem.<init>(Unknown Source)
2012-11-20 12:32:15,593 INFO [main] CSS Log file will be generated at C:\Hyperion\logs\essbase\SharedServices_Security_Client.log com.hyperion.css.CSSSystem.<init>(Unknown Source)
2012-11-20 12:32:15,593 INFO [main] Configure CSS with registry com.hyperion.css.CSSSystem.initCSSSystem(Unknown Source)
2012-11-20 12:32:15,593 INFO [main] Initializing CSS from Registry. com.hyperion.css.common.configuration.CSSConfigurationManager.getConfiguration(Unknown Source)
2012-11-20 12:32:16,031 INFO [main] Trying to get Registry Instance com.hyperion.css.registry.RegistryManager.<init>(Unknown Source)
2012-11-20 12:32:21,343 INFO [main] Got Registry Instance com.hyperion.css.registry.RegistryManager.<init>(Unknown Source)
2012-11-20 12:32:25,203 INFO [main] Got hub location from Registry:http://deepu:28080 com.hyperion.css.registry.RegistryManager.getHubLocationFromRegistry(Unknown Source)
2012-11-20 12:32:25,843 INFO [main] Got native directory location from Registry:deepu:28089 com.hyperion.css.registry.RegistryManager.getNativeProviderLocationFromRegistry(Unknown Source)
2012-11-20 12:32:25,843 INFO [main] URL constructed out of values in Registry database:ldap://deepu:28089/dc=css,dc=hyperion,dc=com com.hyperion.css.common.configuration.CSSConfigurationImplXML.initConfiguration(Unknown Source)

ESSBASE.LOG
[Tue Nov 20 12:32:11 2012]Local/ESSBASE0///Info(1051283)
Retrieving License Information Please Wait...

[Tue Nov 20 12:32:11 2012]Local/ESSBASE0///Info(1051286)
License information retrieved.

[Tue Nov 20 12:32:35 2012]Local/ESSBASE0///Info(1051199)
Single Sign-On Initialization Succeeded !

[Tue Nov 20 12:32:35 2012]Local/ESSBASE0///Info(1051232)

Using English_UnitedStates.Latin1@Binary as the Essbase Locale

I'm on Windows 2003 server
Hyp version - 11.1.1.3
MSSQL - 2005

Regards
  • 1. Re: Hyperion Essbase Services 11.1.1 - hypservice_1 keep on crashing
    JohnGoodwin Oracle ACE
    Currently Being Moderated
    Does essbase actually start, do you see the following in the log

    Essbase Server - started


    Is there anything in the log after that because it stops, is it EAS that is causing it to stop, can you access by using Maxl

    Cheers

    John
    http://john-goodwin.blogspot.com/
  • 2. Re: Hyperion Essbase Services 11.1.1 - hypservice_1 keep on crashing
    960068 Newbie
    Currently Being Moderated
    Essbase was working fine till 18th
    I saw these msg's till 18th
    Essbase Server - started

    There is noting more this in the log, this is the complete log at that time

    [Tue Nov 20 14:17:56 2012]Local/ESSBASE0///Info(1051283)
    Retrieving License Information Please Wait...

    [Tue Nov 20 14:17:56 2012]Local/ESSBASE0///Info(1051286)
    License information retrieved.

    [Tue Nov 20 14:18:36 2012]Local/ESSBASE0///Info(1051199)
    Single Sign-On Initialization Succeeded !

    [Tue Nov 20 14:18:36 2012]Local/ESSBASE0///Info(1051232)

    Using English_UnitedStates.Latin1@Binary as the Essbase Locale

    It is EAS that is stopping, I can't access it through MAXL

    maxl error:-

    MAXL> login admin xxxxx on localhost;

    ERROR - 103 - Unexpected Essbase error 1042013.
    ERROR - 1042013 - Network error [10054]: Cannot Receive Data.

    MAXL>

    Service stop itself within 1minute after started

    Am I referring to appropriate log?

    Regards

    Edited by: 957065 on Nov 20, 2012 9:06 AM
  • 3. Re: Hyperion Essbase Services 11.1.1 - hypservice_1 keep on crashing
    960068 Newbie
    Currently Being Moderated
    I was removed C:\Hyperion\products\Essbase\EssbaseServer\binESSBASE.SEC file in process of fixing this isssue, when I copied it back services stays constantly after a service restart.

    [Tue Nov 20 23:28:12 2012]Local/ESSBASE0///Info(1051283)
    Retrieving License Information Please Wait...

    [Tue Nov 20 23:28:12 2012]Local/ESSBASE0///Info(1051286)
    License information retrieved.

    [Tue Nov 20 23:28:28 2012]Local/ESSBASE0///Info(1051199)
    Single Sign-On Initialization Succeeded !

    [Tue Nov 20 23:28:28 2012]Local/ESSBASE0///Info(1051232)

    Using English_UnitedStates.Latin1@Binary as the Essbase Locale


    [Tue Nov 20 23:29:22 2012]Local/ESSBASE0///Info(1051134)
    External Authentication Module: [Single Sign-On] enabled

    [Tue Nov 20 23:29:22 2012]Local/ESSBASE0///Info(1051051)
    Essbase Server - started

    Thanks for the help John.
    I'm still wondering what caused the issue...
    Regards
    Kumar
  • 4. Re: Hyperion Essbase Services 11.1.1 - hypservice_1 keep on crashing
    JohnGoodwin Oracle ACE
    Currently Being Moderated
    If you removed the .sec file then essbase will not start, also sometimes the .sec can get corrupt so a backup should be used.

    Cheers

    John
    http://john-goodwin.blogspot.com/

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