2 Replies Latest reply: Dec 6, 2012 5:06 AM by hyperionEPM RSS

    Unable to deploy Hyperion Products

    866532
      When I run EPM Configurator to deploy any product in this case, Shared Service on the Application I get an error when I click next after selecting "Deploy to Application Server" option which says "An unexpected error occurred and the application will have to shut down. Review the error log, correct the error condition and re-launch the application".

      Below are the entries from the registry.log and config.log.
      I cant find plan2.oracle.com in epmsys_registry report. I would really appreciate if someone direct me.

      Registry.log
      [2012-11-20T14:08:44.138-05:00] [EPMREG] [ERROR] [EPMREG-11003] [oracle.EPMREG.REG] [tid: 19] [ecid: 0000JgVEF9dEkJ8zngvH831Gewlv000003,0] Host plandev2.us.oracle.com could not be resolved.
      [2012-11-20T14:08:44.139-05:00] [EPMREG] [ERROR] [EPMREG-11099] [oracle.EPMREG.REG] [tid: 19] [ecid: 0000JgVEF9dEkJ8zngvH831Gewlv000003,0] Exception occurred.[[
      java.net.UnknownHostException: plandev2.us.oracle.com
           at java.net.Inet6AddressImpl.lookupAllHostAddr(Native Method)
           at java.net.InetAddress$1.lookupAllHostAddr(InetAddress.java:850)
           at java.net.InetAddress.getAddressFromNameService(InetAddress.java:1201)
           at java.net.InetAddress.getAllByName0(InetAddress.java:1154)
           at java.net.InetAddress.getAllByName(InetAddress.java:1084)
           at java.net.InetAddress.getAllByName(InetAddress.java:1020)
           at java.net.InetAddress.getByName(InetAddress.java:970)
           at com.hyperion.hit.registry.ComponentImpl.getHost(ComponentImpl.java:412)
           at com.hyperion.hit.tool.deploy.utils.SharedInstanceUtil.isSharedModel(SharedInstanceUtil.java:41)
           at com.hyperion.config.wizard.impl.AppServerConfigurationForm.updateFields(AppServerConfigurationForm.java:448)
           at com.hyperion.config.wizard.impl.AppServerConfigurationRule.validate(AppServerConfigurationRule.java:56)
           at com.hyperion.hit.wizard.Wizard$NextClass.run(Wizard.java:504)
           at java.lang.Thread.run(Thread.java:619)

      ]]

      Config.log
      [2012-11-20T15:00:51.885-05:00] [EPMCFG] [TRACE] [EPMCFG-01877] [oracle.EPMCFG] [tid: 14] [ecid: 0000JgVQAnCEkJ8zngvH831Gey10000002,0] [SRC_CLASS: com.hyperion.config.wizard.impl.ProductTaskSelectionState] task to execute: preConfiguration
      [2012-11-20T15:00:51.885-05:00] [EPMINS] [NOTIFICATION] [EPMINS-00006] [oracle.EPMINS] [tid: 14] [ecid: 0000JgVQAnCEkJ8zngvH831Gey10000002,0] [SRC_CLASS: com.hyperion.hit.wizard.Wizard] Wizard state is: ConfigurationState
      [2012-11-20T15:00:51.915-05:00] [EPMCFG] [NOTIFICATION] [EPMCFG-01726] [oracle.EPMCFG] [tid: 15] [ecid: 0000JgVQAnCEkJ8zngvH831Gey10000002,0] [SRC_CLASS: com.hyperion.config.wizard.AppServerSelectionField] Server: WebLogic 10; deployment type = both
      [2012-11-20T15:00:51.916-05:00] [EPMCFG] [TRACE] [EPMCFG-01725] [oracle.EPMCFG] [tid: 15] [ecid: 0000JgVQAnCEkJ8zngvH831Gey10000002,0] [SRC_CLASS: com.hyperion.config.wizard.AppServerSelectionField] AppServer selected: WebLogic 10
      [2012-11-20T15:00:51.934-05:00] [EPMCFG] [TRACE] [EPMCFG-01001] [oracle.EPMCFG] [tid: 15] [ecid: 0000JgVQAnCEkJ8zngvH831Gey10000002,0] [SRC_CLASS: com.hyperion.config.wizard.impl.AppServerConfigurationForm] trace: NOTE: localhost domain was found in registry
      [2012-11-20T15:00:51.951-05:00] [EPMCFG] [TRACE] [EPMCFG-05922] [oracle.EPMCFG] [tid: 15] [ecid: 0000JgVQAnCEkJ8zngvH831Gey10000002,0] [SRC_CLASS: com.hyperion.install.sw.SoftwareRegistry] Adding Hyperion Home entry...
      [2012-11-20T15:00:51.976-05:00] [EPMCFG] [TRACE] [EPMCFG-01001] [oracle.EPMCFG] [tid: 15] [ecid: 0000JgVQAnCEkJ8zngvH831Gey10000002,0] [SRC_CLASS: com.hyperion.hit.tool.deploy.utils.SharedInstanceUtil] trace: Parsing instances for host demodrive from registry
      [2012-11-20T15:00:52.166-05:00] [EPMINS] [ERROR] [EPMINS-00001] [oracle.EPMINS] [tid: 15] [ecid: 0000JgVQAnCEkJ8zngvH831Gey10000002,0] [SRC_CLASS: com.hyperion.hit.wizard.Wizard] trace: Unexpected error:[[
      java.lang.NullPointerException
           at com.hyperion.hit.tool.deploy.utils.SharedInstanceUtil.isSharedModel(SharedInstanceUtil.java:41)
           at com.hyperion.config.wizard.impl.AppServerConfigurationForm.updateFields(AppServerConfigurationForm.java:448)
           at com.hyperion.config.wizard.impl.AppServerConfigurationRule.validate(AppServerConfigurationRule.java:56)
           at com.hyperion.hit.wizard.Wizard$NextClass.run(Wizard.java:504)
           at java.lang.Thread.run(Thread.java:619)

      ]]
        • 1. Re: Unable to deploy Hyperion Products
          Vivek Chetiaparath
          One workaround would be to have plandev2.us.oracle.com resolve to loop back IP for may be foundation server itself.It should allow you to continue with the config.
          • 2. Re: Unable to deploy Hyperion Products
            hyperionEPM
            Is it a distributed environment ? If so it is not able to reach/find the specific host in the network.

            From the error it seems that it was unable to resolve the host name

            Host plandev2.us.oracle.com could not be resolved

            Enter the details for the specific host in the hosts file which is found under C:\Windows\System32\drivers\etc like this -

            *<IP address of the server> plandev2.us.oracle.com*

            Make sure you are using Static IP for the system or you have loop back adapter installed on the system.

            Thanks,
            HyperionEPM