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1 Reply Latest reply: Nov 23, 2012 10:17 AM by 598390 RSS

weird window on starting OEM

598390 Newbie
Currently Being Moderated
Hi folks; We are getting a weird response when we try to launch the oracle Enterprise Manager browser window. We type in http://localhost:5500/em. We get an open blank window with a square bracket facing down and a square bracket facing up. When try to run Set Oracle_Sid = xxxx then emctl start dbconsole we get System error 5 access is denied.

Do we have to enter the sys login to run this command? Nothing I've seen on the internet or in the documentation has stated that to be necessary, nor even how to do it.

Please advise?

"And we thank you for your support"

Update: we re-ran the emclt start dbconsole after re-opening the command prompt using the "run as administrator" modifier. Then it opened. However when we ran the browser as administrator it still open wtih the same symbols. see below.



Edited by: joeller on Nov 23, 2012 9:27 AM

Edited by: joeller on Nov 23, 2012 9:34 AM
  • 1. Re: weird window on starting OEM
    598390 Newbie
    Currently Being Moderated
    OK we tried to address the issue by doing an emctl stop The command line reported that the dbconsole could not be stopped. We then tried to stop the service from the services window. We got the error startup up failed with service specific error. The system cannot find the file specified. Check Event System log. The event viewer showed the "The OracleDBConsoleArcxxx service terminated with the following service specific error. The system cannot find the file specified."

    The em-application.log showed the error below, which doesn't tell me much.

    12/11/23 10:52:34.379 em: Servlet error
    javax.servlet.ServletException: Internal Error has occured. Check the log file for details.
    at oracle.sysman.emSDK.svlt.EMServlet.doGet(EMServlet.java:418)
    at oracle.sysman.eml.app.Console.doGet(Console.java:156)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
    at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
    at oracle.sysman.eml.app.EMRepLoginFilter.doFilter(EMRepLoginFilter.java:87)
    at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
    at oracle.sysman.db.adm.inst.HandleRepDownFilter.doFilter(HandleRepDownFilter.java:134)
    at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
    at oracle.sysman.eml.app.BrowserVersionFilter.doFilter(BrowserVersionFilter.java:122)
    at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
    at oracle.sysman.emSDK.svlt.EMRedirectFilter.doFilter(EMRedirectFilter.java:102)
    at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:17)
    at oracle.sysman.eml.app.ContextInitFilter.doFilter(ContextInitFilter.java:306)
    at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:627)
    at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:376)
    at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:870)
    at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:451)
    at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:218)
    at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpRequestHandler.run(HttpRequestHandler.java:119)
    at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpRequestHandler.run(HttpRequestHandler.java:112)
    at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
    at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:230)
    at oracle.oc4j.network.ServerSocketAcceptHandler.access$800(ServerSocketAcceptHandler.java:33)
    at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:831)
    at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
    at java.lang.Thread.run(Thread.java:595)

    When we checked the OracleDBConsoleARCGISsrvc.log

    we saw the error below:

    11/23/12 10:39:37 dbconsole launch commandline is "D:\Ora11g\administrator\product\11.1.0\db_1\bin\emctl.bat" istart dbconsole
    11/23/12 10:39:37 Tracking process launch...
    11/23/12 10:40:07 dbconsole exited with retCode 0.
    11/23/12 10:40:07 Check D:\Ora11g\administrator\product\11.1.0\db_1\sysman\log\OracleDBConsoleARCGIS.nohup for details

    Any ideas anyone?

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