4 Replies Latest reply on Nov 26, 2012 6:29 PM by Vijay

    Unable to login to Admin tool and Answers.

      Hi Guys,
      We are using Obiee am able to login to EM and Console but could not login to Admin tool and Answers.When I saw logs for presentation services, I got below error...

      2012-11-26T10:03:27.000-05:00] [OBIPS] [ERROR:31] [] [saw.security.odbcuserpopulationimpl.searchidentities] [ecid: 00iBVnS5c9gFw00Fzzw0w00000fG000000,0:690] [tid: 4480] Error retrieving user/group data from Oracle BI Server's User Population API.
      Unable to create a system user connection to BI Server while running user population queries
      Authentication Failure.
      Odbc driver returned an error (SQLDriverConnectW).
      State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
      [nQSError: 43113] Message returned from OBIS.
      [nQSError: 43126] Authentication failed: invalid user/password. (08004)[[
      ecid: 00iBVnS5c9gFw00Fzzw0w00000fG000000,0:690
      ThreadID: 4480
      task: Cache/CatalogAttributes

      All services are up and running...but when bi_server1 in console is running in ADMIN mode.

      Please help me how to solve this issue.

      Thanks in advance.

      Edited by: 963277 on Nov 26, 2012 7:22 AM