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I have work with Secure 24 -- they are as good as any choice in the hosting world.
Realize you usually are getting hardware and infrastructure assistance not a turn-key service who has deep functional application knowledge. They can all patch, monitor, and backup the environment.
Expecting them to be deep application experts is usually wishful thinking. If that is your expectation you should look for a hosting provider and a managed services provider which may be two separate companies.
Additionally I would avoid any hosting providers that do not have dedicated infrastructure/disaster recovery. e.g. If the hosting provider is relying on a Cloud platform e.g. Amazon EC2/Rackspace then I would look at another provider. Both Oracle and Secure-24 have their own dedicated hardware and DR sites.
John A. Booth
Great, thanks so much for your time and feedback John.