2 Replies Latest reply: Dec 5, 2012 12:43 AM by 962450 RSS

    RUEI 12.1.0.1.1 - Purge Collected Data Issue

    962450
      Hello all,

      I am facing some strange behaviour from RUEI purge collected data option.

      Under RUEI Dashboard:
      System > Maintenance > System Reset > Purge Collected Data

      Under RUEI's help, it says "Purge collected data to remove all collected data from the appliance." However, there are times after I purged data, I still see some collected data.

      Is this due to the reporter still monitoring the network traffic? Will stopping the collector before I do the purging help? (If yes, how do we stop the collector?) How can I make sure that all collected data is successfully purged?

      Regards,

      Nathan