5 Replies Latest reply: Dec 3, 2012 10:36 PM by Nir RSS

    UCM search Unable to retrieve search results. Error occurred while processi

    Nir
      Hi All,

      We are uploading images to Oracle Content server via I/PM.

      Following error occurred very recently and now we are not able to retrieve documents via CS.
      But It worked properly earlier.
      Don't know at what time this occurred since our end users see results via I/PM search profile. But we were able to find from the cs also.....
      What will be the solution ???

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      [2012-12-03T12:34:54.145+05:30] [UCM_server1] [ERROR] [UCM-CS-060003] [oracle.ucm.idccs] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: wladmin] [ecid: 0000JhV_05BDg^WVLynJ8A1Ghouf000isx,0] [APP: Oracle Universal Content Management - Content Server] [arg: 'wladmin'] [arg: '192.168.67.6:16200'] Event generated by user 'wladmin' at host '192.168.67.6:16200'.

      [2012-12-03T12:34:54.147+05:30] [UCM_server1] [ERROR] [UCM-CS-000001] [oracle.ucm.idccs] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: wladmin] [ecid: 0000JhV_05BDg^WVLynJ8A1Ghouf000isx,0] [APP: Oracle Universal Content Management - Content Server] general exception[[
      intradoc.common.ServiceException: !csSearchUnableToReturnResults

      at intradoc.server.SearchManager.retrieveSearchInfo(SearchManager.java:269)
      at intradoc.server.SearchService.retrieveSearchInfo(SearchService.java:1813)
      at intradoc.server.SearchService.doLocalSearch(SearchService.java:1361)
      at intradoc.server.SearchService.getSearchResults(SearchService.java:654)
      at sun.reflect.GeneratedMethodAccessor274.invoke(Unknown Source)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      at java.lang.reflect.Method.invoke(Method.java:597)
      at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
      at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:310)
      at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:295)
      at intradoc.server.Service.doCodeEx(Service.java:549)
      at intradoc.server.Service.doCode(Service.java:504)
      at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1622)
      at intradoc.server.Service.doAction(Service.java:476)
      at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1439)
      at intradoc.server.Service.doActions(Service.java:471)
      at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1371)
      at intradoc.server.Service.executeActions(Service.java:457)
      at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:723)
      at intradoc.server.Service.doRequest(Service.java:1865)
      at intradoc.server.ServiceManager.processCommand(ServiceManager.java:435)
      at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
      at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1332)
      at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1678)
      at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:221)
      at sun.reflect.GeneratedMethodAccessor247.invoke(Unknown Source)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      at java.lang.reflect.Method.invoke(Method.java:597)
      at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)
      at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)
      at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)
      at idcservlet.ServletUtils.executeContentServerIntegrateMethodOnConfig(ServletUtils.java:1592)
      at idcservlet.IdcFilter.doFilter(IdcFilter.java:330)
      at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
      at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:94)
      at java.security.AccessController.doPrivileged(Native Method)
      at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:313)
      at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:414)
      at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:138)
      at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
      at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
      at oracle.dms.wls.DMSServletFilter.doFilter(DMSServletFilter.java:330)
      at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
      at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.doIt(WebAppServletContext.java:3684)
      at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3650)
      at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
      at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
      at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2268)
      at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2174)
      at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1446)
      at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
      at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
      ]]
      [2012-12-03T12:38:18.762+05:30] [UCM_server1] [WARNING] [UCM-CS-000001] [oracle.ucm.idccs] [tid: SearchCache] [userId: <anonymous>] [ecid: 0000JhC7Ey6Dg^WVLynJ8A1Ghouf00001x,0] [APP: Oracle Universal Content Management - Content Server] [arg: Querying for metadata for documents 50 returned only 49 documents when querying for newly added documents to maintain differential search update data.] general exception

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      Thanks