after having disconnected their cable networks for 2 hours,we lost communication with the ethernet port of the 2 controllers
Now after having reconnect network cables, ping does not respond and CAM also
any solution please, "we can't restart the array now"
thank you for this answer, but we've already checked the status
both controller and switch link status are up
I tried many times by disconnecting and connecting cables
but unfortunately the same thing
is it possible to resolve the problem if we try a ping for 5 or 10 hours ??
If you are sure that the IP settings are correct on both controllers, and the ping does not work for a direct connection (without hub or switch) between one controller and a server, then you will need to reboot the controller which is not responding to the ping.