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Have you try optimizing the server?
some of the things that we've tried includes monitoring the disk space (and removing files as needed), and beefing up the CPU.
What version of RPAS are you using, are you using the Fusion Client?
It sound like you are trying to load a very large workbook.
Have you tried putting the debug option on the client this will write a detailed log into the users directory on the server which may give you some clues.