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1 Reply Latest reply: Dec 9, 2012 8:06 PM by ZiaurRahuman RSS

Service bundles in Siebel Order - Communications PIP

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hi,

We are using AIA PIPs for communications. As per the defined product bundling methodology, Siebel will manualy create Service bundles grouping product of same billing service type under it. Now when a customer is purchasing a subscription plan, Siebel will send voice SB and SMS SB which gets created as Service instance in Oracle BRM.

Now when customer is purchasing an additional service which is of same service type Voice, Will Siebel add a new Service bundle in the modify order? or Will Siebel modify the already created voice SB asset and add the new billing products under it?

regards,
Thyagu

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