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2 Replies Latest reply: Jan 7, 2013 4:52 AM by mvlonden RSS

Java Plug-In Versions

979574 Newbie
Currently Being Moderated
I am the Windows administrator for my organization. We are currently utilizing SGD 4.62. We are having problems determining the correct version of Java plug-in to use for each Windows workstation. One user, for instance, had Java 1.6_17 installed with IE7. Everything worked great. When she was upgraded to IE8, she was presented with a screen from SGD asking her to install Java. Does anyone have specific versions of Java and the IE counterparts that work with SGD 4.62?


  • 1. Re: Java Plug-In Versions
    user12629685 Explorer
    Currently Being Moderated
    IE 7 and 8, with Java 1.6_x, should work with SGD 4.62 (see documentation at

    Try to get the user to test the Java installation in her browser by pointing it to and following the instruction to verify and/or install Java. When Java is working in the browser, SGD should be OK.
  • 2. Re: Java Plug-In Versions
    mvlonden Newbie
    Currently Being Moderated

    You should check in IE8 under Tools > Manage Add-ons whether or not the Java plug-in is enabled.
    And enable it if the status is disabled.

    The same things applies to version of Firefox, Safari and Chrome. Check if Java plug-in is enabled.
    If you use IE9 you should switch to compatibility mode in order to avoid the missing Java plug-in message.



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