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1 Reply Latest reply: Dec 18, 2012 1:43 AM by pbell RSS

Internal User Unable to Log In to Administration Tool

128156 Newbie
Currently Being Moderated
I am unable to log in to the Administration Tool. I go to:

And click on the big button that says "Administration Tool".

I fill in my SSO details, and get an error:

"The query returned an error - this is normally assoiciated with a session timeout or an Invalid Account
You are advised to log out, clear cookies and log back in to re-establish the connection"

Doing as it asks does not help.

  • 1. Re: Internal User Unable to Log In to Administration Tool
    pbell Pro
    Currently Being Moderated

    To get started on Beehiveonline I recommend you have a look at the Getting Started area and the FAQs.

    To use Beehiveonline you have to create a group with users - internal and external and then be provisioned into the system and have all the necessary ACLs set to hide you and your group from everyone else. No-one can access the system if they are not in a group so that is the starting point of any use of BeehiveOnline.



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