This discussion is archived
1 Reply Latest reply: Dec 18, 2012 1:15 AM by jiyong RSS

Siebel CRM 8.2.2 installation  OUI-11104:Unknown property 'ARCHITECTURE' ..

974967 Newbie
Currently Being Moderated
Hi,everybody

I planed to install Siebel CRM 8.2.2.My Database is Oracle 11.2.0.1,OS is RHEL 5.7 x86_64.
After installing and configuring the RDBMS(without creating database),I installed the Siebel Enterprise Server.
When it processed Product-Specific Prerequisite Checks,errors appear:

Checking operating system requirements...
Check complete. The overall result of this check is: Not executed <<<<
OUI-11104: Unknown property 'ARCHITECTURE' specified. Cannot set the value 'x86_64' to 'ARCHITECTURE'.
Recommendation: Make sure you are installing the software on the correct platform.
========================================================

Checking operating system package requirements...
Check complete. The overall result of this check is: Not executed <<<<
OUI-11104: Unknown property 'ARCHITECTURE' specified. Cannot set the value 'x86_64' to 'ARCHITECTURE'.
Recommendation: Install the required packages before continuing with the installation.
========================================================

Checking kernel parameters
Check complete. The overall result of this check is: Not executed <<<<
OUI-18001: The operating system 'Linux Version redhat-5.7' is not supported.
Recommendation: Perform operating system specific instructions to update the kernel parameters.
========================================================

Checking Recommended glibc version
Check complete. The overall result of this check is: Not executed <<<<
OUI-18001: The operating system 'Linux Version redhat-5.7' is not supported.
Recommendation: You may actually have installed packages which have obsoleted these, in which case you can successfully continue with the install. If you have not, it is recommended that you do not continue. Refer to the product release notes to find out how to get the missing packages and update the system.
========================================================

Checking physical memory requirements...
Check complete. The overall result of this check is: Not executed <<<<
OUI-11104: Unknown property 'ARCHITECTURE' specified. Cannot set the value 'x86_64' to 'ARCHITECTURE'.
Recommendation: Increase the amount of physical memory available to your system before continuing with the installation.
========================================================

Checking available swap space requirements...
Expected result: 3872MB
Actual Result: 16001MB
Check complete. The overall result of this check is: Passed
========================================================

Validating ORACLE_BASE location (if set)...
Check complete. The overall result of this check is: Passed
========================================================

Don't know how to solve it , and there seems no prerequisite for installing in the book Siebel Installation Guide for UNIX Version 8.2, Rev. A June 2012.
Thanks a lot~

Legend

  • Correct Answers - 10 points
  • Helpful Answers - 5 points