6 Replies Latest reply: Dec 26, 2012 1:10 AM by 945011 RSS

    Error in running baseline update from ATG

    945011
      Hi,

      I am trying to import the content in my ATG app schemas as indexed records into Endeca.
      After making the configuration changes listed in the ATG-endeca integration guide , When I try to do baseline index from http://localhost:7003/dyn/admin/nucleus/atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin/ , following is what I get :

      PreIndexing (Duration: 0:00:00)
           /atg/endeca/index/commerce/CategoryTreeService                COMPLETE (Succeeded)
      RepositoryExport (Duration: 0:00:19)
           /atg/endeca/index/commerce/SchemaExporter      58      0      COMPLETE (Succeeded)
           /atg/endeca/index/commerce/CategoryToDimensionOutputConfig      9      0      COMPLETE (Succeeded)
           /atg/endeca/index/commerce/RepositoryTypeDimensionExporter      15      0      COMPLETE (Succeeded)
           /atg/commerce/search/ProductCatalogOutputConfig      31      0      COMPLETE (Succeeded)
      EndecaIndexing (Duration: 0:02:18)
           /atg/endeca/index/commerce/EndecaScriptService                COMPLETE (Failed)


      following is what I get in logs :

      --------------------------------------
      **** info Wed Dec 19 15:09:19 IST 2012 1355909959144 /atg/endeca/index/commerce/EndecaScriptService Starting script BaselineUpdate in application ATGen
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin --- atg.repository.search.indexing.IndexingException: Starting scrip
      t BaselineUpdate of application ATGen failed
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptRunner.startScript(ScriptRunner.ja
      va:276)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptIndexable.runUpdateScript(ScriptIn
      dexable.java:307)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptIndexable.performBaselineUpdate(Sc
      riptIndexable.java:246)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingTask.doTask(IndexingTask.java:
      401)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingTask.performTask(IndexingTask.
      java:359)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingPhase$IndexingTaskJob.invoke(I
      ndexingPhase.java:469)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.common.util.ThreadDispatcherThread.run(ThreadDispatcherTh
      read.java:178)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin Caused by :java.net.ConnectException: Connection refused: connect
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.AxisFault.makeFault(AxisFault.java:101)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.j
      ava:154)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.strategies.InvocationStrategy.visit(Invocatio
      nStrategy.java:32)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)

      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.client.Call.invoke(Call.java:2767)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.client.Call.invoke(Call.java:2443)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.client.Call.invoke(Call.java:2366)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.client.Call.invoke(Call.java:1812)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at com.endeca.eac.client.ScriptControlPortSOAPBindingStub.startS
      cript(ScriptControlPortSOAPBindingStub.java:263)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptRunner.startScript(ScriptRunner.ja
      va:272)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptIndexable.runUpdateScript(ScriptIn
      dexable.java:307)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptIndexable.performBaselineUpdate(Sc
      riptIndexable.java:246)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingTask.doTask(IndexingTask.java:
      401)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingTask.performTask(IndexingTask.
      java:359)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingPhase$IndexingTaskJob.invoke(I
      ndexingPhase.java:469)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.common.util.ThreadDispatcherThread.run(ThreadDispatcherTh
      read.java:178)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin Caused by (#2):java.net.ConnectException: Connection refused: connect
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at java.net.PlainSocketImpl.socketConnect(Native Method)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:351)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.jav
      a:213)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:200)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at java.net.Socket.connect(Socket.java:529)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAcces
      sorImpl.java:39)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMet
      hodAccessorImpl.java:25)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at java.lang.reflect.Method.invoke(Method.java:597)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.components.net.DefaultSocketFactory.create(De
      faultSocketFactory.java:153)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.components.net.DefaultSocketFactory.create(De
      faultSocketFactory.java:120)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.transport.http.HTTPSender.getSocket(HTTPSende
      r.java:191)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPS
      ender.java:404)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.j
      ava:138)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.strategies.InvocationStrategy.visit(Invocatio
      nStrategy.java:32)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)

      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.client.Call.invoke(Call.java:2767)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.client.Call.invoke(Call.java:2443)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.client.Call.invoke(Call.java:2366)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at org.apache.axis.client.Call.invoke(Call.java:1812)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at com.endeca.eac.client.ScriptControlPortSOAPBindingStub.startS
      cript(ScriptControlPortSOAPBindingStub.java:263)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptRunner.startScript(ScriptRunner.ja
      va:272)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptIndexable.runUpdateScript(ScriptIn
      dexable.java:307)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptIndexable.performBaselineUpdate(Sc
      riptIndexable.java:246)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingTask.doTask(IndexingTask.java:
      401)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingTask.performTask(IndexingTask.
      java:359)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingPhase$IndexingTaskJob.invoke(I
      ndexingPhase.java:469)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.common.util.ThreadDispatcherThread.run(ThreadDispatcherTh
      read.java:178)
      **** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin

      P.S. - ALL the endeca services are running.

      To add to surprise after this , I am unable to perform the baseline update from Endeca also. I get following error while running baseline update on endeca side :

      [12.19.12 15:49:23] INFO: [ITLHost] Starting shell utility 'emgr_update_set_post_forge_dims'.
      [12.19.12 15:49:32] SEVERE: Utility 'emgr_update_set_post_forge_dims' failed. Refer to utility logs in [ENDECA_CONF]/logs/shell on host ITLHost.
      Occurred while executing line 34 of valid BeanShell script:
      [[

      31| // Upload the generated dimension values to Workbench
      32| WorkbenchManager.cleanDirs();
      33| Forge.getPostForgeDimensions();
      34| WorkbenchManager.updateWsDimensions();
      35|
      36| // Upload the generated config to Workbench
      37| WorkbenchManager.updateWsConfig();

      ]]

      [12.19.12 15:49:32] SEVERE: Caught an exception while invoking method 'run' on object 'BaselineUpdate'. Releasing locks.

      Caused by java.lang.reflect.InvocationTargetException
      sun.reflect.NativeMethodAccessorImpl invoke0 - null
      Caused by com.endeca.soleng.eac.toolkit.exception.AppControlException
      com.endeca.soleng.eac.toolkit.script.Script runBeanShellScript - Error executing valid BeanShell script.
      Caused by com.endeca.soleng.eac.toolkit.exception.EacComponentControlException
      com.endeca.soleng.eac.toolkit.utility.Utility run - Utility 'emgr_update_set_post_forge_dims' failed. Refer to utility logs in [ENDECA_CONF]/logs/shell on host ITLHost.

      [12.19.12 15:49:32] INFO: Released lock 'update_lock'.

      The above error persists even if I remove the application using --remove-app command and re-deploy new app with same name as previous one

      Any help/pointer would really be appreciated.

      Thanks,
      Mayank Batra
        • 1. Re: Error in running baseline update from ATG
          945011
          I understand its Christmas time :) , but please see if you have any clue about it. Need it badly.
          • 2. Re: Error in running baseline update from ATG
            Pankaj.Rajankar
            Hello,

            Since it's failing at the last step indexing, my 2 cents are the issue in on the Endeca layer.

            What do you see in the following log file?
            PlatformServices\workspace\logs\shell\<appname>.emgr_update_set_post_forge_dims.log

            Pankaj.
            • 3. Re: Error in running baseline update from ATG
              Branchbird - Pat
              Pankaj is definitely on the right track, reading your log file, it appears that this is the key piece of information related to the error:


              +***** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin Caused by (#2):java.net.ConnectException: Connection refused: connect+
              ***** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at java.net.PlainSocketImpl.socketConnect(Native Method)*
              ***** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:351)*
              ***** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.jav*
              a:213)+
              ***** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:200)*
              ***** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)*
              ***** Error Wed Dec 19 15:09:20 IST 2012 1355909960330 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at java.net.Socket.connect(Socket.java:529)*

              I'm going to guess that when you track down that log file, it will say something similar. Is your Endeca Workbench instance up, running and reachable on port 8006 from this server?

              Regards,

              Patrick Rafferty
              http://branchbird.com
              • 4. Re: Error in running baseline update from ATG
                945011
                Thanks Pankaj and Patrick.

                My endeca installation works absolutely fine.

                When i install endeca with platform services,mdex and tools and framework , I can create the application,initialize, load baseline and baseline update my application beautifully, until I do the baseline index from ATG side.
                Once I do that , I am unable to perform indexing from Endeca also.
                What I need to do is reinstall the endeca(platform services for least) to resolve this - I have been doing this for quite some time now :(

                My Endeca Workbench instance is up, running and reachable on port 8006.

                The PlatformServices\workspace\logs\shell\ATGen.emgr_update_set_post_forge_dims.log has following one liner :
                ERROR: Could not open acquire_lock.status.

                I tried running the baseline index from ATG again and following is what I get in logs this time around :

                --------------------------------------
                **** info Mon Dec 24 12:57:32 IST 2012 1356334052168 /atg/endeca/index/commerce/EndecaScriptService Starting script BaselineUpdate in application ATGen
                **** info Mon Dec 24 13:05:03 IST 2012 1356334503729 /atg/endeca/index/commerce/EndecaScriptService Script BaselineUpdate for application ATGen finished with status Failed
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin --- atg.repository.search.indexing.IndexingException: Script Baselin
                eUpdate for application ATGen failed
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptRunner.waitForScript(ScriptRunner.
                java:381)
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptIndexable.runUpdateScript(ScriptIn
                dexable.java:319)
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptIndexable.performBaselineUpdate(Sc
                riptIndexable.java:246)
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingTask.doTask(IndexingTask.java:
                401)
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingTask.performTask(IndexingTask.
                java:359)
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingPhase$IndexingTaskJob.invoke(I
                ndexingPhase.java:469)
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.common.util.ThreadDispatcherThread.run(ThreadDispatcherTh
                read.java:178)
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin Caused by :atg.repository.search.indexing.IndexingException: Script Base
                lineUpdate of application ATGen failed
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptRunner.waitForScript(ScriptRunner.
                java:378)
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptIndexable.runUpdateScript(ScriptIn
                dexable.java:319)
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.eacclient.ScriptIndexable.performBaselineUpdate(Sc
                riptIndexable.java:246)
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingTask.doTask(IndexingTask.java:
                401)
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingTask.performTask(IndexingTask.
                java:359)
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.endeca.index.admin.IndexingPhase$IndexingTaskJob.invoke(I
                ndexingPhase.java:469)
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin at atg.common.util.ThreadDispatcherThread.run(ThreadDispatcherTh
                read.java:178)
                **** Error Mon Dec 24 13:05:03 IST 2012 1356334503843 /atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin



                Regards,
                Mayank Batra

                Edited by: Waste Ideas on Dec 23, 2012 11:37 PM

                Edited by: Waste Ideas on Dec 23, 2012 11:38 PM
                • 5. Re: Error in running baseline update from ATG
                  Pankaj.Rajankar
                  Mayank,

                  Can you try to initialize the app in Endeca one more time (you will have to use the --force option) and then try the baseline from ATG.

                  Thanks,
                  Pankaj.
                  • 6. Re: Error in running baseline update from ATG
                    945011
                    Pankaj,

                    Thanks for your prompt response.

                    Initialization goes fine. loading baseline test data also works fine. But baseline update gives the problem i mentioned above.
                    Even if I create a new application , and try to do baseline update , the problem persists. So looks like baseline index from ATG has impacted the platform services because of some reason.
                    I am looking it in two ways :
                    * If I get to know what (if) I am missing on ATG side so that it works fine for me if I reinstall everything and at least I can move forward . - Reason is if i install fresh endeca components and do baseline works fine until I touch the ATG.
                    * But we also need to solve the problem being faced on endeca side due to this for greater understanding.

                    Another solution that I tried but did not work :

                    Increased the heap size from 128m to 1024m in <PlatformServices>\6.1.3\tools\server\bin\setenv.sh as follow
                    JAVA_OPTS="-Xmx1024m -XX:MaxPermSize= *1024m*

                    Regards,
                    Mayank Batra

                    Edited by: Waste Ideas on Dec 25, 2012 11:06 PM

                    Edited by: Waste Ideas on Dec 25, 2012 11:10 PM