9 Replies Latest reply: Jan 9, 2013 9:58 AM by Bogdan R-Oracle RSS

    EBS RapidInstall 12.1.1 Fails

    Bogdan R-Oracle
      Hello all,

      I am trying to install the EBS 12.1.1 from rapid install and I the error (STEP 1)
      RW-50004: Error code received when running external process. Check log file for details. Running Database Install Driver for coremfg1 instance

      I press retry on this and went to STEP 2 error. press Retry here as well got to STEP 3 and the install is not good.
      I have installed the same kit before and did not encounter this issue (on same machine but then HDD crashed). I tried this current install many time, but always same error

      What I want is to solve the issue from STEP1 and 2 (as I believe they are generating the STEP 3)
      OS is OEL5

      Thanks,
      Bogdan

      1.
      ApplyDatabase_12191730.log shows
      getConnectionUsingAppsJDBCConnector() -->
      APPS_JDBC_URL='null'
      Trying to get connection using SID based connect descriptor
      getConnection() -->
      sDbHost : coremfg-pc
      sDbDomain : ro.oracle.com
      sDbPort : 1521
      sDbSid : coremfg1
      sDbUser : APPS
      Trying to connect using SID...
      getConnectionUsingSID() -->
      JDBC URL: jdbc:oracle:thin:@coremfg-pc.ro.oracle.com:1521:coremfg1
      Exception occurred: java.sql.SQLException: Io exception: The Network Adapter could not establish the connection
      Trying to connect using SID as ServiceName
      getConnectionUsingServiceName() -->
      JDBC URL: jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=coremfg-pc.ro.oracle.com)(PORT=1521))(CONNECT_DATA=(SERVICE_NAME=coremfg1)))
      Exception occurred: java.sql.SQLException: Io exception: The Network Adapter could not establish the connection
      Trying to connect using SID as ServiceName.DomainName
      getConnectionUsingServiceName() -->
      JDBC URL: jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=coremfg-pc.ro.oracle.com)(PORT=1521))(CONNECT_DATA=(SERVICE_NAME=coremfg1.ro.oracle.com)))
      Exception occurred: java.sql.SQLException: Io exception: The Network Adapter could not establish the connection
      Connection could not be obtained; returning null
      -------------------ADX Database Utility Finished---------------
      RC-00118: Error occurred during creation of database
      Raised by oracle.apps.ad.clone.ApplyDatabase
      StackTrace:
      java.lang.Exception: Control file creation failed
      at oracle.apps.ad.clone.ApplyDatabase.doConf(ApplyDatabase.java:635)
      at oracle.apps.ad.clone.ApplyDatabase.doApply(ApplyDatabase.java:473)
      at oracle.apps.ad.clone.ApplyDatabase.<init>(ApplyDatabase.java:366)
      at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
      at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
      at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
      at java.lang.reflect.Constructor.newInstance(Unknown Source)
      at oracle.apps.ad.clone.util.CloneProcessor.run(CloneProcessor.java:67)
      at java.lang.Thread.run(Unknown Source)


      *12191549.log* (db log) shows
      - 0% completed RC-50004: Fatal: Error occurred in ApplyDatabase:

      Control file creation failed

      Cannot execute configure of database using RapidClone

      RW-50010: Error: - script has returned an error: 1
      RW-50004: Error code received when running external process. Check log file for details.
      Running Database Install Driver for coremfg1 instance

      STEP 2
      APPS_TOP failing with error
      | 6% completed
      / 6% completed
      - 6% completed
      \ 6% completed RC-50004: Fatal: Error occurred in ApplyAppsTechStack:

      RC-50013: Fatal: Failed to instantiate driver /oracle/coremfg/apps/tech_st/10.1.2/appsutil/driver/regclone.drv

      Cannot execute registration of Applications Techstack

      RW-50010: Error: - script has returned an error: 1
      RW-50004: Error code received when running external process. Check log file for details.
      Running APPL_TOP Install Driver for coremfg instance

      STEP 3
      PostInstal checks shows
      DB Availability and Configuration Upload as Warning (exclamation mark !)
      Env File and DBC File (good check)
      HTTP, Help Page, Virtual Directory, JSP, Login Page with error (big X)
        • 1. Re: EBS RapidInstall 12.1.1 Fails
          Hussein Sawwan-Oracle
          java.lang.Exception: Control file creation failed
          Please check the database log file for details about the error -- alert_<SID>.log file.

          How to locate the log files and troubleshoot Rapid Install for Release 12.0.x and 12.1.x [ID 452120.1]

          Thanks,
          Hussein
          • 2. Re: EBS RapidInstall 12.1.1 Fails
            Bogdan R-Oracle
            Hello Hussein,

            I have checked the note and no information is given for an alert_<SID>.log and also I cannot find any alert_<SID>.log in my instance.

            The logs I have are the one specified in the Database Tier area
            example RDBMS $ORACLE_HOME/appsutil/log/$CONTEXT_NAME/<MMDDHHMM>.log, but they do not offer more information other than the one I posted already.

            Thank you and best regards,
            Bogdan

            Happy New Year !
            • 3. Re: EBS RapidInstall 12.1.1 Fails
              Hussein Sawwan-Oracle
              Bogdan Rudisteanu wrote:
              Hello Hussein,

              I have checked the note and no information is given for an alert_<SID>.log and also I cannot find any alert_<SID>.log in my instance.
              Please check $ORACLE_HOME/appsutil/log/$CONTEXT_NAME/adcrdb_<SID>.log
              The logs I have are the one specified in the Database Tier area
              example RDBMS $ORACLE_HOME/appsutil/log/$CONTEXT_NAME/<MMDDHHMM>.log, but they do not offer more information other than the one I posted already.
              Please zip all log files in one file and upload it to any free hosting website and post the link here so we can review it.

              Thanks,
              Hussein
              • 4. Re: EBS RapidInstall 12.1.1 Fails
                Bogdan R-Oracle
                Hello Hussein,

                Checked adcrdb_<SID>.log, nothing shown.

                Links to all logs http://www.filedropper.com/logs
                (hope this will work - I tested and worked).

                Thanks,
                Bogdan
                • 5. Re: EBS RapidInstall 12.1.1 Fails
                  EBSDBA
                  Hi Bogdan,

                  All the logfiles look ok.. But in the ApplyDatabase_01081316, there is an error with hostname

                  Please post the contents of
                  1. /etc/hosts
                  2. /etc/resolv.conf
                  3. #nslookup coremfg-pc.ro.oracle.com

                  also, I would suggest to remove "-" in the hostname.

                  Thanks
                  • 6. Re: EBS RapidInstall 12.1.1 Fails
                    Bogdan R-Oracle
                    Hello,

                    * cat /etc/hosts
                    127.0.0.1 localhost
                    10.171.11.64 coremfg-pc.ro.oracle.com coremfg-pc

                    * cat /etc/resolv.conf
                    # Generated by NetworkManager


                    # No nameservers found; try putting DNS servers into your
                    # ifcfg files in /etc/sysconfig/network-scripts like so:
                    #
                    # DNS1=xxx.xxx.xxx.xxx
                    # DNS2=xxx.xxx.xxx.xxx
                    # DOMAIN=lab.foo.com bar.foo.com
                    nameserver 10.171.110.18
                    nameserver 192.135.82.44
                    search ro.oracle.com

                    * nslookup coremfg-pc.ro.oracle.com
                    Server: 10.171.110.18
                    Address: 10.171.110.18#53

                    Name: coremfg-pc.ro.oracle.com
                    Address: 10.171.113.64

                    The "-" is not causing the issue, as I have other machines with this, and also on the same server I have installed successfully the same rapidwiz and worked like a charm, but unfortunately the hdd crashed at that time and now I am using another hdd.

                    Thanks,
                    Bogdan
                    • 7. Re: EBS RapidInstall 12.1.1 Fails
                      Carlo den Otter
                      Hello Bogdan,

                      The addresses in the host file and from nslookup should match:

                      nslookup shows:
                      Name: coremfg-pc.ro.oracle.com
                      Address: 10.171.113.6

                      but host files has:
                      10.171.11.64 coremfg-pc.ro.oracle.com coremfg-pc

                      This should be corrected, and the install run from scratch, after cleaning out the results of the current install attempt.

                      Regards, Carlo.
                      • 8. Re: EBS RapidInstall 12.1.1 Fails
                        Bogdan R-Oracle
                        Hello Carlo,

                        You are right - I missed one digit in the hosts :(.

                        Thanks for pointing it out - will correct and start the install again

                        Regards,
                        Bogdan
                        • 9. Re: EBS RapidInstall 12.1.1 Fails
                          Bogdan R-Oracle
                          Hello Carlos,

                          Thank you again for that.
                          I have checked so many times the files, but it did not pop into my eyes that I missed a digit.

                          Always, other eyes are seeing better, as I already knew I placed the IP and just considered to be good.

                          Thank you again.

                          Instance was properly installed and everything is good.

                          Regards,
                          Bogdan