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First , create a position hierarchy and then try to set this hierarchy for document type or more infor pl. visit following links for Position hierarchy setup.
Edited by: Sanjay Desai on Dec 24, 2012 9:47 AM
Please uncheck the 'Use Approval Hierarchy' flag and save the changes.
Again check the 'Use Approval Hierarchy' flag and save the changes.
Please run the following query to check the value of 'Use Approval Hierarchy' flag for the problematic operating unit.
Please provide the operating unit id as input to the query.
select USE_POSITIONS_FLAG from financials_system_params_all where org_id = '&org_id';
It should return a value 'Y'.
Now log out of the application and login again & Check the document types.