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6 Replies Latest reply: Jul 28, 2013 6:30 AM by b6b9bec3-490d-4435-a05f-3ee2ae579867 RSS

Oracle 10g Installer disappearing !!

AnkitV Newbie
Currently Being Moderated
Hi all

I have Win 7 64 bit SP1, 4GB RAM, 70 GB HDD free. I had Oracle 10g R2 32bit installed and working on it. But I had to get my system formatted and while I am now trying to install oracle, following is happening:

1) A command prompt saying "No pre-requisite checks found in oraparam.ini, no system pre-requisite checks will be executed. Preparing to launch Oracle Universal Installer.."
2) A OUI screen appears showing Basic and Advanced installation option. I select Basic and give passwords, then comes a dialog box "Preparing to install", then a very short glimpse of pre-requisite check...... then suddenly it disappears and nothing happens ...

I have tried several times, both with Advanced and Basic options, but everytime installer vanishes after "Preparing to install".

If you say 32bit Oracle version won;t work on 64bit OS, then I would like to point out it was working fine before formatting. But now its not getting installed.

Please help.
  • 1. Re: Oracle 10g Installer disappearing !!
    Srini Chavali-Oracle Oracle ACE Director
    Currently Being Moderated
    Pl identify which version of Win 7. The only certified/supported combination of 10.2.0.5 on Win 7 Professional or higher

    http://docs.oracle.com/cd/B19306_01/relnotes.102/b15680/toc.htm#BABEBBJF

    Is there a reason you cannot use 11gR2, assuming you have a supported OS version ?

    HTH
    Srini
  • 2. Re: Oracle 10g Installer disappearing !!
    AnkitV Newbie
    Currently Being Moderated
    Its Win 7 64 bit Professional.
    Need to use 10gR2 only as supported databases have not been upgraded to 11g till now.

    Thanks.
  • 3. Re: Oracle 10g Installer disappearing !!
    Srini Chavali-Oracle Oracle ACE Director
    Currently Being Moderated
    Pl follow the directions in the link posted above - or see this additional link

    http://docs.oracle.com/cd/B19306_01/relnotes.102/b15680/toc.htm#BABBCFHB

    HTH
    Srini
  • 4. Re: Oracle 10g Installer disappearing !!
    AnkitV Newbie
    Currently Being Moderated
    Hi

    I found below logs in "hs_err_pid1184.log" in temp directory. Can you tell me if its a java related issue ?


    An unexpected exception has been detected in native code outside the VM.
    Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x776843D0
    Function=RtlImageNtHeader+0x124C
    Library=C:\windows\SysWOW64\ntdll.dll

    Current Java thread:
         at oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.getenv(Native Method)
         at oracle.sysman.oii.oiip.oiipg.OiipgEnvironment.getEnv(OiipgEnvironment.java:205)
         at oracle.sysman.oii.oiix.OiixEnvironmentOps.getEnv(OiixEnvironmentOps.java:62)
         at oracle.sysman.oip.oipc.oipch.OipchSystemCreator.updateEnvVarsInfo(OipchSystemCreator.java:137)
         at oracle.sysman.oip.oipc.oipch.OipchWindowsSystemCreator.createSystem(OipchWindowsSystemCreator.java:51)
         at oracle.sysman.oip.oipc.oipch.OipchSystemCreator.getSystem(OipchSystemCreator.java:103)
         at oracle.sysman.oip.oipc.oipch.OipchHostCreator.getSystem(OipchHostCreator.java:73)
         at oracle.sysman.oip.oipc.oipch.OipchHostCreator.build(OipchHostCreator.java:55)
         at oracle.sysman.oip.oipc.oipck.OipckKnowledgeSourceFactory.getKnowledgeSourceImpl(OipckKnowledgeSourceFactory.java:239)
         at oracle.sysman.oip.oipc.oipck.OipckKnowledgeSourceFactory.getKnowledgeSource(OipckKnowledgeSourceFactory.java:60)
         at oracle.sysman.oip.oipc.oipck.OipckKnowledgeSourceLibrary.loadKnowledgeSource(OipckKnowledgeSourceLibrary.java:160)
         at oracle.sysman.oip.oipc.oipck.OipckKnowledgeSourceLibrary.getKnowledgeSource(OipckKnowledgeSourceLibrary.java:79)
         at oracle.sysman.oip.oipc.oipcr.OipcrRulesEngine.getKnowledgeSource(OipcrRulesEngine.java:611)
         at oracle.sysman.oip.oipc.oipcz.OipczOSChecks.checkCertifiedOSVersions(OipczOSChecks.java:69)
         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
         at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
         at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
         at java.lang.reflect.Method.invoke(Unknown Source)
         at oracle.sysman.oip.oipc.oipcr.OipcrRulesEngine.executeRule(OipcrRulesEngine.java:325)
         at oracle.sysman.oip.oipc.oipcp.OipcpPrereqChecker.executeCheck(OipcpPrereqChecker.java:495)
         at oracle.sysman.oip.oipc.oipcp.OipcpPrereqChecker.runChecks(OipcpPrereqChecker.java:450)
         at oracle.sysman.oip.oipc.oipcp.OipcpPrereqChecker.executePrereqs(OipcpPrereqChecker.java:351)
         at oracle.sysman.oii.oiif.oiifw.OiifwPrereqWCDE$1.run(OiifwPrereqWCDE.java:650)
         at java.lang.Thread.run(Unknown Source)

    Dynamic libraries:
    0x00400000 - 0x0040B000      C:\Users\IBM_AD~1\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\jre\1.4.2\bin\javaw.exe
    0x77650000 - 0x777D0000      C:\windows\SysWOW64\ntdll.dll
    0x76520000 - 0x76630000      C:\windows\syswow64\kernel32.dll
    0x752C0000 - 0x75307000      C:\windows\syswow64\KERNELBASE.dll
    0x753A0000 - 0x75440000      C:\windows\syswow64\ADVAPI32.dll
    0x769D0000 - 0x76A7C000      C:\windows\syswow64\msvcrt.dll
    0x76850000 - 0x76869000      C:\windows\SysWOW64\sechost.dll
    0x77160000 - 0x77250000      C:\windows\syswow64\RPCRT4.dll
    0x751B0000 - 0x75210000      C:\windows\syswow64\SspiCli.dll
    0x751A0000 - 0x751AC000      C:\windows\syswow64\CRYPTBASE.dll
    0x75690000 - 0x75790000      C:\windows\syswow64\USER32.dll
    0x75310000 - 0x753A0000      C:\windows\syswow64\GDI32.dll
    0x77620000 - 0x7762A000      C:\windows\syswow64\LPK.dll
    0x75440000 - 0x754DD000      C:\windows\syswow64\USP10.dll
    0x741E0000 - 0x7422C000      C:\windows\system32\apphelp.dll
    0x6E250000 - 0x6E2DD000      C:\windows\AppPatch\AcLayers.DLL
    0x758D0000 - 0x7651A000      C:\windows\syswow64\SHELL32.dll
    0x76A80000 - 0x76AD7000      C:\windows\syswow64\SHLWAPI.dll
    0x77000000 - 0x7715C000      C:\windows\syswow64\ole32.dll
    0x76940000 - 0x769CF000      C:\windows\syswow64\OLEAUT32.dll
    0x74860000 - 0x74877000      C:\windows\system32\USERENV.dll
    0x74850000 - 0x7485B000      C:\windows\system32\profapi.dll
    0x73EB0000 - 0x73F01000      C:\windows\system32\WINSPOOL.DRV
    0x73480000 - 0x73492000      C:\windows\system32\MPR.dll
    0x6E030000 - 0x6E248000      C:\windows\AppPatch\AcGenral.DLL
    0x74330000 - 0x743B0000      C:\windows\system32\UxTheme.dll
    0x749C0000 - 0x749F2000      C:\windows\system32\WINMM.dll
    0x746D0000 - 0x746DF000      C:\windows\system32\samcli.dll
    0x73B50000 - 0x73B64000      C:\windows\system32\MSACM32.dll
    0x74880000 - 0x74889000      C:\windows\system32\VERSION.dll
    0x73550000 - 0x73553000      C:\windows\system32\sfc.dll
    0x73540000 - 0x7354D000      C:\windows\system32\sfc_os.DLL
    0x73FA0000 - 0x73FB3000      C:\windows\system32\dwmapi.dll
    0x766B0000 - 0x7684D000      C:\windows\syswow64\SETUPAPI.dll
    0x76EB0000 - 0x76ED7000      C:\windows\syswow64\CFGMGR32.dll
    0x752A0000 - 0x752B2000      C:\windows\syswow64\DEVOBJ.dll
    0x754F0000 - 0x75627000      C:\windows\syswow64\urlmon.dll
    0x757D0000 - 0x758C5000      C:\windows\syswow64\WININET.dll
    0x76BB0000 - 0x76DAE000      C:\windows\syswow64\iertutil.dll
    0x76EE0000 - 0x76FFD000      C:\windows\syswow64\CRYPT32.dll
    0x754E0000 - 0x754EC000      C:\windows\syswow64\MSASN1.dll
    0x6DDD0000 - 0x6E029000      C:\windows\AppPatch\AcXtrnal.DLL
    0x6E8E0000 - 0x6E8E6000      C:\windows\system32\SHUNIMPL.DLL
    0x6E760000 - 0x6E76D000      C:\windows\system32\SortServer2003Compat.dll
    0x76E50000 - 0x76EB0000      C:\windows\system32\IMM32.DLL
    0x76870000 - 0x7693C000      C:\windows\syswow64\MSCTF.dll
    0x08000000 - 0x08138000      C:\Users\IBM_AD~1\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\jre\1.4.2\bin\client\jvm.dll
    0x10000000 - 0x10007000      C:\Users\IBM_AD~1\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\jre\1.4.2\bin\hpi.dll
    0x00350000 - 0x0035E000      C:\Users\IBM_AD~1\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\jre\1.4.2\bin\verify.dll
    0x00360000 - 0x00379000      C:\Users\IBM_AD~1\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\jre\1.4.2\bin\java.dll
    0x00380000 - 0x0038E000      C:\Users\IBM_AD~1\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\jre\1.4.2\bin\zip.dll
    0x04BC0000 - 0x04CD2000      C:\Users\IBM_ADMIN\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\jre\1.4.2\bin\awt.dll
    0x04DC0000 - 0x04E11000      C:\Users\IBM_ADMIN\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\jre\1.4.2\bin\fontmanager.dll
    0x73DC0000 - 0x73EA7000      C:\windows\system32\ddraw.dll
    0x73DB0000 - 0x73DB6000      C:\windows\system32\DCIMAN32.dll
    0x05420000 - 0x054B2000      C:\windows\system32\igdumdx32.dll
    0x05570000 - 0x05AEA000      C:\windows\system32\igdumd32.dll
    0x73B20000 - 0x73B45000      C:\windows\system32\PowrProf.dll
    0x6DD00000 - 0x6DDCC000      C:\windows\system32\D3DIM700.DLL
    0x009C0000 - 0x009E3000      C:\Users\IBM_ADMIN\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\jre\1.4.2\bin\JavaAccessBridge.dll
    0x00920000 - 0x00925000      C:\Users\IBM_ADMIN\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\jre\1.4.2\bin\jawt.dll
    0x00930000 - 0x00937000      C:\Users\IBM_ADMIN\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\jre\1.4.2\bin\JAWTAccessBridge.dll
    0x74040000 - 0x741DE000      C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.DLL
    0x05540000 - 0x0555E000      C:\Users\IBM_ADMIN\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\jre\1.4.2\bin\jpeg.dll
    0x05BF0000 - 0x05C09000      C:\Users\IBM_ADMIN\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\oui\lib\win32\oraInstaller.dll
    0x60EB0000 - 0x60EB7000      C:\Users\IBM_ADMIN\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\oui\lib\win32\orauts.dll
    0x7C340000 - 0x7C396000      C:\Users\IBM_ADMIN\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\oui\lib\win32\msvcr71.dll
    0x07A10000 - 0x07A18000      C:\Users\IBM_ADMIN\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\oui\lib\win32\orawsec10.dll
    0x635D0000 - 0x635E9000      C:\Users\IBM_ADMIN\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\oui\lib\win32\orasrvm10.dll
    0x738E0000 - 0x738F1000      C:\windows\system32\NETAPI32.dll
    0x738D0000 - 0x738D9000      C:\windows\system32\netutils.dll
    0x738B0000 - 0x738C9000      C:\windows\system32\srvcli.dll
    0x738A0000 - 0x738AF000      C:\windows\system32\wkscli.dll
    0x07BB0000 - 0x07BBF000      C:\Users\IBM_ADMIN\AppData\Local\Temp\OraInstall2012-12-27_11-01-54PM\jre\1.4.2\bin\net.dll
    0x76AE0000 - 0x76B15000      C:\windows\syswow64\WS2_32.dll
    0x76DB0000 - 0x76DB6000      C:\windows\syswow64\NSI.dll
    0x73470000 - 0x73480000      C:\windows\system32\NLAapi.dll
    0x71810000 - 0x71820000      C:\windows\system32\napinsp.dll
    0x710E0000 - 0x710F2000      C:\windows\system32\pnrpnsp.dll
    0x72BB0000 - 0x72BEC000      C:\windows\System32\mswsock.dll
    0x6FD00000 - 0x6FD44000      C:\windows\system32\DNSAPI.dll
    0x6FCE0000 - 0x6FCE8000      C:\windows\System32\winrnr.dll
    0x73910000 - 0x7392C000      C:\windows\system32\IPHLPAPI.DLL
    0x73900000 - 0x73907000      C:\windows\system32\WINNSI.DLL
    0x6ED10000 - 0x6ED48000      C:\windows\System32\fwpuclnt.dll
    0x6FCD0000 - 0x6FCD6000      C:\windows\system32\rasadhlp.dll
    0x72AD0000 - 0x72AE2000      C:\windows\system32\dhcpcsvc.DLL
    0x72C20000 - 0x72C2D000      C:\windows\system32\dhcpcsvc6.DLL
    0x76680000 - 0x766AA000      C:\windows\syswow64\imagehlp.dll
    0x748A0000 - 0x7498B000      C:\windows\syswow64\dbghelp.dll
    0x757C0000 - 0x757C5000      C:\windows\syswow64\PSAPI.DLL

    Heap at VM Abort:
    Heap
    def new generation total 1408K, used 258K [0x10010000, 0x10190000, 0x10770000)
    eden space 1280K, 14% used [0x10010000, 0x1003fa08, 0x10150000)
    from space 128K, 52% used [0x10170000, 0x10180f28, 0x10190000)
    to space 128K, 0% used [0x10150000, 0x10150000, 0x10170000)
    tenured generation total 17416K, used 11730K [0x10770000, 0x11872000, 0x16010000)
    the space 17416K, 67% used [0x10770000, 0x112e4a60, 0x112e4c00, 0x11872000)
    compacting perm gen total 16896K, used 16829K [0x16010000, 0x17090000, 0x1a010000)
    the space 16896K, 99% used [0x16010000, 0x1707f7c8, 0x1707f800, 0x17090000)

    Local Time = Thu Dec 27 23:02:34 2012
    Elapsed Time = 29
    #
    # The exception above was detected in native code outside the VM
    #
    # Java VM: Java HotSpot(TM) Client VM (1.4.2_08-b03 mixed mode)
    #
  • 5. Re: Oracle 10g Installer disappearing !!
    EdStevens Guru
    Currently Being Moderated
    AnkitV wrote:
    Its Win 7 64 bit Professional.
    Need to use 10gR2 only as supported databases have not been upgraded to 11g till now.

    Thanks.
    An 11g client can very well be used with a 10g database. I do it every day. I have a mix of 10.0.2.0.4 and 11.2.0.1 databases, and my desktop has only an 11.2 client. No problems.

    However, I've also installed a bunch of 32-bit 10g clients on 64-bit Win 7 pro machines, with no issues whatsoever.

    Edited by: EdStevens on Dec 27, 2012 11:44 AM
  • 6. Re: Oracle 10g Installer disappearing !!
    b6b9bec3-490d-4435-a05f-3ee2ae579867 Newbie
    Currently Being Moderated

    Similar issue on Windows 2003 64 bit server;  Oracle 10g 64 bit installer failing. Resolved. Google "Oracle Installer windows registry 64 bit installation path". I think ours was HKEY_LOCAL_MACHINE --> Software --> ORACLE --> Oracle installation path was set to old, 32 bit Installation path. We changed to 64 bit path. No more Java HOT SPOT address_exception, no more disappearing Installer windows.

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