3 Replies Latest reply: Jan 4, 2013 2:43 PM by Rogerl-Oracle RSS

    "Detecting Java on your computer" spins forever

    982981
      Hi,

      Win 7 32 bit / IE 9 / Clean install - wiped the hard drive and started fresh

      Installed Java 7 update 10 (1.7.0_10-b18, according to the control panel Java applet) from java.com, without any errors.

      When I go into the Verifying Installation page, the "Detecting Java on your computer" applet spins forever.

      Removed Java, reinstalled, restarted the browser & computer multiple times, same result.

      Tried it an another PC, also Win 7 32 bit / IE 9 / Clean install - same result.

      What's going on?

      Thanks

      Edited by: 979978 on Jan 4, 2013 9:35 AM
        • 1. Re: "Detecting Java on your computer" spins forever
          baftos
          I have exactly the same environment and no problem.
          One possible difference might be that I have applied all the Windows updates. Did you?
          • 2. Re: "Detecting Java on your computer" spins forever
            982981
            yes, of course all updates were applied, that's standard procedure.

            More info....

            When I go to http://javatester.org/version.html, I get:

            Error: Click for details

            When I click, I get:

            ClassNotFoundException
            JavaVersionDisplayApplet.class

            Edited by: 979978 on Jan 4, 2013 12:06 PM
            • 3. Re: "Detecting Java on your computer" spins forever
              Rogerl-Oracle
              Check the proxy settings, I suspect this is the problem.
              This is often the cause when a class file can not be loaded.

              http://docs.oracle.com/javase/7/docs/technotes/guides/deployment/deployment-guide/jcp.html#general scroll down to "Use proxy server"

              If problems are still seen, view the Console output. Turn this on under the Advanced Tab.
              http://docs.oracle.com/javase/7/docs/technotes/guides/deployment/deployment-guide/jcp.html#advanced
              More Console information: http://docs.oracle.com/javase/7/docs/technotes/guides/deployment/deployment-guide/console.html

              Less likely, but possible, are firewalls, AVs, routers, etc.

              -Roger