14 Replies Latest reply: Aug 13, 2013 8:32 AM by user12924267 RSS

    Oracle 11g install hangs on windows 7

    984158
      Hi,

      I have downloaded Oracle 11g r2 64 bit install onto my windows system.
      When i install, the install hangs after selecting the following

      a) Create and configure a database
      b) Desktop Class

      After these, when I click on Next, the UI hangs.

      Help will be appreciated.
        • 1. Re: Oracle 11g install hangs on windows 7
          sb92075
          user11208142 wrote:
          Hi,

          I have downloaded Oracle 11g r2 64 bit install onto my windows system.
          When i install, the install hangs after selecting the following

          a) Create and configure a database
          b) Desktop Class

          After these, when I click on Next, the UI hangs.

          Help will be appreciated.
          which Edition of Windows 7 is on your PC?

          did you actually Read & Follow the Installation Guide; including all the prerequisites?
          • 2. Re: Oracle 11g install hangs on windows 7
            984158
            It is windows 7 professional.

            Regarding prerequistes what are they?
            • 3. Re: Oracle 11g install hangs on windows 7
              sb92075
              user11208142 wrote:
              It is windows 7 professional.

              Regarding prerequistes what are they?
              consider to actually Read The Fine Manual yourself!
              • 4. Re: Oracle 11g install hangs on windows 7
                984158
                my system is 4GB ram and Intel Quad Core CPU

                Please help me.
                • 5. Re: Oracle 11g install hangs on windows 7
                  sb92075
                  user11208142 wrote:
                  my system is 4GB ram and Intel Quad Core CPU

                  Please help me.
                  http://www.oracle.com/pls/db112/portal.portal_db?selected=11&frame=

                  RTFM yourself!
                  • 6. Re: Oracle 11g install hangs on windows 7
                    984158
                    I have gone over the prerequiste and they are ok.

                    The problem I am facing is, after the step where i click on Desktop Install, the UI hangs.
                    There are no errors in the logs in temp/install directory also.

                    I have JDK 7 on my system. Is there a possibility it is causing issues??
                    • 7. Re: Oracle 11g install hangs on windows 7
                      Srini Chavali-Oracle
                      Pl post the contents of the install log - http://docs.oracle.com/cd/E11882_01/install.112/e24186/ts.htm#i1090466

                      HTH
                      Srini
                      • 8. Re: Oracle 11g install hangs on windows 7
                        984158
                        Using paramFile: C:\Users\jeevan\Documents\My DAP Downloads\database\install\oraparam.ini


                        Checking monitor: must be configured to display at least 256 colors. Actual 4294967296 Passed

                        INFO: [INS-07001] Value for property 'INSTALL_TYPE' not found in the bean store.
                        INFO: [INS-07001] Value for property 'oracle_install_db_StarterDatabaseType' not found in the bean store.
                        INFO: [INS-07001] Value for property 'oracle_install_db_CustomComponents' not found in the bean store.
                        INFO: [INS-07001] Value for property 'ORACLE_HOME' not found in the bean store.
                        INFO: [INS-07001] Value for property 'ORACLE_BASE' not found in the bean store.
                        INFO: [INS-07001] Value for property 'FROM_LOCATION' not found in the bean store.
                        INFO: [INS-07001] Value for property 'TOPLEVEL_COMPONENT' not found in the bean store.
                        INFO: [INS-07001] Value for property 'TopLevelComponentVersion' not found in the bean store.
                        WARNING: Failed to load bean oracle.install.ivw.db.bean.DBInstallSettings. Reason: [INS-07001] Value for property 'DBInstallSettings' not found in the bean store.
                        INFO: Closing bean stores from which the beans can be loaded
                        INFO: Registering the flow views
                        INFO: Adding View[type: oracle.install.commons.base.interview.common.view.PrereqGUI viewId: null uiType: null]
                        INFO: oracle.install.commons.base.interview.common.view.PrereqGUI added to View Type Registry with the key as [PrereqUI]
                        INFO: Adding View[type: oracle.install.commons.base.interview.common.view.SummaryGUI viewId: null uiType: null]
                        INFO: oracle.install.commons.base.interview.common.view.SummaryGUI added to View Type Registry with the key as [SummaryUI]
                        INFO: Adding View[type: oracle.install.commons.base.interview.common.view.SetupGUI viewId: null uiType: null]
                        INFO: oracle.install.commons.base.interview.common.view.SetupGUI added to View Type Registry with the key as [SetupUI]
                        INFO: Adding View[type: oracle.install.ivw.common.view.InventoryUI viewId: null uiType: null]
                        INFO: oracle.install.ivw.common.view.InventoryUI added to View Type Registry with the key as [InventoryUI]
                        INFO: Adding View[type: oracle.install.ivw.common.view.ProductLanguageGUI viewId: ProductLanguageUI uiType: null]
                        INFO: oracle.install.ivw.common.view.ProductLanguageGUI added to View Type Registry with the key as [ProductLanguageUI]
                        INFO: Adding View[type: oracle.install.ivw.common.view.OCMDetailsGUI viewId: OCMDetailsUI uiType: null]
                        INFO: oracle.install.ivw.common.view.OCMDetailsGUI added to View Type Registry with the key as [OCMDetailsUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.ConfigurationTypeUI viewId: null uiType: null]
                        INFO: oracle.install.ivw.db.view.ConfigurationTypeUI added to View Type Registry with the key as [ConfigurationTypeUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.DBIdentifierUI viewId: null uiType: null]
                        INFO: oracle.install.ivw.db.view.DBIdentifierUI added to View Type Registry with the key as [DBIdentifierUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.ConfigurationOptionsUI viewId: null uiType: null]
                        INFO: oracle.install.ivw.db.view.ConfigurationOptionsUI added to View Type Registry with the key as [ConfigurationOptionsUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.ManagementOptionsUI viewId: null uiType: null]
                        INFO: oracle.install.ivw.db.view.ManagementOptionsUI added to View Type Registry with the key as [ManagementOptionsUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.StorageOptionsUI viewId: null uiType: null]
                        INFO: oracle.install.ivw.db.view.StorageOptionsUI added to View Type Registry with the key as [StorageOptionsUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.RecoveryBackupUI viewId: null uiType: null]
                        INFO: oracle.install.ivw.db.view.RecoveryBackupUI added to View Type Registry with the key as [RecoveryBackupUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.ASMDiskGroupSelectionGUI viewId: ASMDiskGroupSelectionUI uiType: null]
                        INFO: oracle.install.ivw.db.view.ASMDiskGroupSelectionGUI added to View Type Registry with the key as [ASMDiskGroupSelectionUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.SchemaPasswordUI viewId: null uiType: null]
                        INFO: oracle.install.ivw.db.view.SchemaPasswordUI added to View Type Registry with the key as [SchemaPasswordUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.QuickInstallUI viewId: null uiType: null]
                        INFO: oracle.install.ivw.db.view.QuickInstallUI added to View Type Registry with the key as [QuickInstallUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.InstallOptionsUI viewId: null uiType: null]
                        INFO: oracle.install.ivw.db.view.InstallOptionsUI added to View Type Registry with the key as [InstallOptionsUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.SystemClassUI viewId: SystemClassUI uiType: null]
                        INFO: oracle.install.ivw.db.view.SystemClassUI added to View Type Registry with the key as [SystemClassUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.InstallLocationUI viewId: null uiType: null]
                        INFO: oracle.install.ivw.db.view.InstallLocationUI added to View Type Registry with the key as [InstallLocationUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.DBEditionGUI viewId: null uiType: null]
                        INFO: oracle.install.ivw.db.view.DBEditionGUI added to View Type Registry with the key as [DBEditionUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.NodeSelectionUI viewId: null uiType: null]
                        INFO: oracle.install.ivw.db.view.NodeSelectionUI added to View Type Registry with the key as [NodeSelectionUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.FinishUI viewId: null uiType: null]
                        INFO: oracle.install.ivw.db.view.FinishUI added to View Type Registry with the key as [FinishUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.PrivilegedOSGroupsGUI viewId: null uiType: null]
                        INFO: oracle.install.ivw.db.view.PrivilegedOSGroupsGUI added to View Type Registry with the key as [PrivilegedOSGroupsUI]
                        INFO: Adding View[type: oracle.install.ivw.db.view.InstallTypeGUI viewId: installTypeUI uiType: null]
                        INFO: oracle.install.ivw.db.view.InstallTypeGUI added to View Type Registry with the key as [installTypeUI]
                        INFO: Initial values of Setup Properties :
                        ----------------------------------------------------------------------------------------------------
                        PROPERTY VALUE
                        ----------------------------------------------------------------------------------------------------
                        CLUSTER_NODES {}
                        COLLECTOR_IGNORE_CONFIGURATION false
                        COLLECTOR_IGNORE_FAILURES false
                        COLLECTOR_RESPONSE_FILE
                        DECLINE_SECURITY_UPDATES false
                        FROM_LOCATION C:\Users\jeevan\Documents\My DAP Downloads\database
                        \install\../stage/products.xml
                        INSTALL_TYPE EE
                        MYORACLESUPPORT_PASSWORD Protected value, not to be logged
                        MYORACLESUPPORT_USERNAME
                        ORACLE_BASE
                        ORACLE_HOME
                        ORACLE_HOSTNAME COSMOS
                        PROXY_HOST
                        PROXY_PORT
                        PROXY_PWD Protected value, not to be logged
                        PROXY_USER
                        SECURITY_UPDATES_VIA_MYORACLESUPPORT true
                        SELECTED_LANGUAGES {"en"}
                        b_rdbmsInstall true
                        oracle.install.db.isCCRAuthenticationUsed false
                        oracle_install_LaunchNetCA false
                        oracle_install_NoMigration false
                        oracle_install_OCR_PartitionLocation
                        oracle_install_RACInstall false
                        oracle_install_RDBMSInstalling true
                        oracle_install_client_OraMTSPortNumber 49157
                        oracle_install_db_ASMSNMPUserPassword Protected value, not to be logged
                        oracle_install_db_AutoMemoryOption false
                        oracle_install_db_CharSetOption 3
                        oracle_install_db_CharacterSet
                        oracle_install_db_ConfigTabSelected 0
                        oracle_install_db_ConfigurationType &General Purpose / Transaction Processing
                        oracle_install_db_CustomInstall false
                        oracle_install_db_DiskGroupName
                        oracle_install_db_DiskGroupNameForASM
                        oracle_install_db_EMCentralAgentSelected
                        oracle_install_db_EMEmailAddress
                        oracle_install_db_EMSMTPServer
                        oracle_install_db_EnableAutoBackup false
                        oracle_install_db_InstallEdition EE
                        oracle_install_db_InstallOption INSTALL_DB_AND_CONFIG
                        oracle_install_db_InstallOptionSelected 1
                        oracle_install_db_InstallType EE
                        oracle_install_db_LaunchDBCA false
                        oracle_install_db_LaunchODMA false
                        oracle_install_db_LoadExampleSchemas false
                        oracle_install_db_MountPointLocation
                        oracle_install_db_QuickInstallOption false
                        oracle_install_db_ReceiveEmailNotification false
                        oracle_install_db_RecoveryBackUpLocation
                        oracle_install_db_RecoveryBackUpPassword Protected value, not to be logged
                        oracle_install_db_RecoveryBackUpUsername
                        oracle_install_db_SID
                        oracle_install_db_SecureConfigDisabled false
                        oracle_install_db_SetOracleBase false
                        oracle_install_db_StarterDatabaseType GENERAL_PURPOSE
                        oracle_install_db_StorageType 0
                        oracle_install_db_SuperAdminPasswords Protected value, not to be logged
                        oracle_install_db_SuperAdminSamePasswdForAll Protected value, not to be logged
                        oracle_install_db_SystemClass DESKTOP_CLASS
                        oracle_install_db_Type 1
                        oracle_install_db_UseDBControl true
                        oracle_install_db_UseFileSystemForRecovery false
                        oracle_install_db_UseSamePassword false
                        ----------------------------------------------------------------------------------------------------

                        INFO: Launching Oracle Database 11g Release 2 Installer
                        INFO: Started executing the flow in INTERACTIVE mode
                        INFO: Waiting for completion of background operations
                        INFO: Finishing all forked tasks at state prepInstall
                        INFO: Waiting for completion all forked tasks at state prepInstall
                        INFO: All forked task are completed at state prepInstall
                        INFO: Completed background operations
                        INFO: Executing action at state prepInstall
                        INFO: Completed executing action at state <prepInstall>
                        INFO: Waiting for completion of background operations
                        INFO: Completed background operations
                        INFO: Moved to state <prepInstall>
                        INFO: Waiting for completion of background operations
                        INFO: Completed background operations
                        INFO: Validating view at state <prepInstall>
                        INFO: Completed validating view at state <prepInstall>
                        INFO: Validating state <prepInstall>
                        WARNING: Validation disabled for the state prepInstall
                        INFO: Completed validating state <prepInstall>
                        INFO: Verifying route success
                        INFO: Waiting for completion of background operations
                        INFO: Completed background operations
                        INFO: Executing action at state decideOCMInstall
                        INFO: Completed executing action at state <decideOCMInstall>
                        INFO: Waiting for completion of background operations
                        INFO: Completed background operations
                        INFO: Moved to state <decideOCMInstall>
                        INFO: Waiting for completion of background operations
                        INFO: Completed background operations
                        INFO: Validating view at state <decideOCMInstall>
                        INFO: Completed validating view at state <decideOCMInstall>
                        INFO: Validating state <decideOCMInstall>
                        WARNING: Validation disabled for the state decideOCMInstall
                        INFO: Completed validating state <decideOCMInstall>
                        INFO: Verifying route requireOCM
                        INFO: Get view named [OCMDetailsUI]
                        INFO: View for [OCMDetailsUI] is oracle.install.ivw.common.view.OCMDetailsGUI@6da05bdb
                        INFO: Initializing view <OCMDetailsUI> at state <getOCMDetails>
                        INFO: Completed initializing view <OCMDetailsUI> at state <getOCMDetails>
                        INFO: Displaying view <OCMDetailsUI> at state <getOCMDetails>
                        INFO: Completed displaying view <OCMDetailsUI> at state <getOCMDetails>
                        INFO: Loading view <OCMDetailsUI> at state <getOCMDetails>
                        INFO: Completed loading view <OCMDetailsUI> at state <getOCMDetails>
                        INFO: Localizing view <OCMDetailsUI> at state <getOCMDetails>
                        INFO: Completed localizing view <OCMDetailsUI> at state <getOCMDetails>
                        INFO: Waiting for completion of background operations
                        INFO: Completed background operations
                        INFO: Executing action at state getOCMDetails
                        INFO: Completed executing action at state <getOCMDetails>
                        INFO: Waiting for completion of background operations
                        INFO: Completed background operations
                        INFO: Moved to state <getOCMDetails>
                        INFO: Waiting for completion of background operations
                        INFO: Completed background operations
                        INFO: Validating view at state <getOCMDetails>
                        INFO: Completed validating view at state <getOCMDetails>
                        INFO: Validating state <getOCMDetails>
                        SEVERE: You have not provided an email address.
                        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Is this the problem????
                        Do you wish to remain uninformed of critical security issues in your configuration?
                        INFO: Completed validating state <getOCMDetails>
                        INFO: Verifying route success
                        INFO: Get view named [InstallOptionsUI]
                        INFO: InstallOptionsUI Entering Constructor
                        INFO: InstallOptionsUI Exiting Constructor
                        INFO: View for [InstallOptionsUI] is oracle.install.ivw.db.view.InstallOptionsUI@5ea07440
                        INFO: Initializing view <InstallOptionsUI> at state <installOptions>
                        INFO: Completed initializing view <InstallOptionsUI> at state <installOptions>
                        INFO: Displaying view <InstallOptionsUI> at state <installOptions>
                        INFO: Completed displaying view <InstallOptionsUI> at state <installOptions>
                        INFO: Loading view <InstallOptionsUI> at state <installOptions>
                        INFO: Completed loading view <InstallOptionsUI> at state <installOptions>
                        INFO: Localizing view <InstallOptionsUI> at state <installOptions>
                        INFO: Completed localizing view <InstallOptionsUI> at state <installOptions>
                        INFO: Waiting for completion of background operations
                        INFO: Completed background operations
                        INFO: Executing action at state installOptions
                        INFO: Completed executing action at state <installOptions>
                        INFO: Waiting for completion of background operations
                        INFO: Completed background operations
                        INFO: Moved to state <installOptions>
                        INFO: Waiting for completion of background operations
                        INFO: Completed background operations
                        INFO: InstallOptions UI Entering & Exiting processInput
                        INFO: Validating view at state <installOptions>
                        INFO: Completed validating view at state <installOptions>
                        INFO: Validating state <installOptions>
                        INFO: Completed validating state <installOptions>
                        INFO: InstallOptionsAction Actions.transition called
                        INFO: selectedInstallOption is :INSTALL_DB_AND_CONFIG
                        INFO: launchNETCA = true
                        INFO: Verifying route system_class
                        INFO: Get view named [SystemClassUI]
                        INFO: SystemClassUI Entering Constructor
                        INFO: SystemClassUI Exiting Constructor
                        INFO: View for [SystemClassUI] is oracle.install.ivw.db.view.SystemClassUI@164ca42b
                        INFO: Initializing view <SystemClassUI> at state <getSystemClass>
                        INFO: Completed initializing view <SystemClassUI> at state <getSystemClass>
                        INFO: Displaying view <SystemClassUI> at state <getSystemClass>
                        INFO: Completed displaying view <SystemClassUI> at state <getSystemClass>
                        INFO: Loading view <SystemClassUI> at state <getSystemClass>
                        INFO: Completed loading view <SystemClassUI> at state <getSystemClass>
                        INFO: Localizing view <SystemClassUI> at state <getSystemClass>
                        INFO: Completed localizing view <SystemClassUI> at state <getSystemClass>
                        INFO: Waiting for completion of background operations
                        INFO: Completed background operations
                        INFO: Executing action at state getSystemClass
                        INFO: Completed executing action at state <getSystemClass>
                        INFO: Waiting for completion of background operations
                        INFO: Completed background operations
                        INFO: Moved to state <getSystemClass>
                        INFO: Waiting for completion of background operations
                        INFO: Completed background operations
                        INFO: SystemClassUI Entering & Exiting processInput
                        INFO: Validating view at state <getSystemClass>
                        INFO: Completed validating view at state <getSystemClass>
                        INFO: Validating state <getSystemClass>
                        INFO: Completed validating state <getSystemClass>
                        INFO: selectedSystemClass is :DESKTOP_CLASS
                        INFO: Verifying route desktop_class_yes
                        INFO: Get view named [QuickInstallUI]
                        • 9. Re: Oracle 11g install hangs on windows 7
                          984158
                          There is nothing in the log that tells what the issue is. The UI just hangs.

                          Are there dependency on Microsoft .NET package or Windows 7 Service Pack

                          Please help I am stuck
                          • 10. Re: Oracle 11g install hangs on windows 7
                            984158
                            Is there a possiblity that the zip files (1 and 2) doenloaded are corrupted??
                            • 11. Re: Oracle 11g install hangs on windows 7
                              Srini Chavali-Oracle
                              Unlikely that is the cause - you can check by using the md5 checksums of the zip files. I see that the path you are trying to install from has a directory with spaces in the name ("My DAP Downloads") - pl ensure that all directories that you are dealing with during the the install do not contain any spaces in the names.

                              HTH
                              Srini
                              • 12. Re: Oracle 11g install hangs on windows 7
                                984158
                                I have tried with installting from another folder (with no spaces), but still the problem persists.
                                Is there a exe version of the installer, not the jave version
                                • 13. Re: Oracle 11g install hangs on windows 7
                                  Srini Chavali-Oracle
                                  This would indicate that there is an issue with the software/hardware/setup, or you are not following directons in the install guide. Pl see other discussions on this topic - https://forums.oracle.com/forums/search.jspa?threadID=&q=hang+AND+windows&objID=f64&dateRange=all&userID=&numResults=15

                                  HTH
                                  Srini
                                  • 14. Re: Oracle 11g install hangs on windows 7
                                    user12924267

                                    I also faced the same issue during installation. Below is how it finally got resolved.

                                     

                                    1. The windows user installing oracle should have administrator rights

                                    2. There should be no space in the oracle installation directory.

                                    3. Finally use the command prompt to run the setup.exe and explicitly give the fully qualified path of the JRE

                                    For example:

                                    setup.exe -jreLoc G:\Office\installations\Java\jdk1.6.0_43

                                     

                                    Using above command, I could install 11g.

                                    Also, I could successfully have 2 parallel installations (10g and 11g), though only one installation works at a time.

                                     

                                    Sarada