1 Reply Latest reply: Jan 11, 2013 5:27 AM by Prakhar RSS

    Apply coupon code

    jkvel
      Hi,

      I have created a order discount coupon. but it does not apply to my order..
      Pls help me out.

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      Jk
        • 1. Re: Apply coupon code
          Prakhar
          There can be following reasons for promotion not getting applied-
          -Not applying correct coupon
          -Promotion Expired
          -Promotion Disabled
          -Item does not Qualify for promotion
          -User already user the promotion x times and can not use more then x no of times

          To figure out reason put log debug in PromotionTools component.

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          Prakhar