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Please check Oracle ATS release notes:
Problem: Oracle Test Manager fails to playback certain OpenScript scripts
Resolution: The following additional steps are required in order to run the
following types of OpenScript scripts from Oracle Test Manager:
■ Siebel Functional
■ Oracle Forms Functional
■ Web Functional scripts that rely on system input events, such as key press or
■ Web Functional scripts that display modal dialog windows
It is necessary to run these scripts using an interactive desktop of a named
Windows user account that is always logged in. See also Section 7.6,
"Command-Line Script Execution" for additional information.
1. For Siebel and Oracle Forms, the named user's account must have visited the
Siebel or Oracle Forms site at least once to ensure that all necessary ActiveX
controls and plug-ins are installed in the named user's browser.
2. On the Oracle Test Manager agent machine that will run the scripts, stop the
"Oracle Application Testing Suite Agent Service" and configure it to start
3. On the Oracle Test Manager agent machine, login as the named Windows user
account that will run the scripts. From a command prompt, run the following
all as one command. The .conf file is an argument for the .exe.
where C:\OracleATS is the OATS installed folder.
4. The named user account must remain logged into the system at all times that
scripts will be run.
And see if it can help.
Open services.msc from run and stop Oracle ATS Agent service and change startup type to Manual. Then run C:\OracleATS\agentmanager\bin\AgentManagerService.exe -c C:\OracleATS\agentmanager\bin\AgentManagerService.conf from cmd. Then try Quickrun from OTM