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What is your current version no, if it's less than obiee220.127.116.11.0/1 then try to login with MOS (My Oracle SUpport - try to get MOS a/c from your banking clinet and then download latest patch obiee18.104.22.168.7 then apply it)
MOS obiee patch Download link,
for the licence key need to check with your BI server - network admin (obiee11g licence key registration he will take care that part)
1.Can we download oracle site and install production machine or ?
A. No -- Before installing/Downloading you have to check with infra time or Client side, They will give key version software for production.
I can suggest you please check with your infra team (or) you can raise the SR on this they will provide more details on this.
Note: In production you have to careful, before installing any software in production you have to check with your admin team, other wise it will create big problem for you..
Edited by: Satya Ranki Reddy on Jan 21, 2013 5:10 PM
Edited by: Satya Ranki Reddy on Jan 21, 2013 5:11 PM