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Supply Chain Management (SCM)
This discussion is archived
on Jan 22, 2013 9:45 AM by 946552
Repaired items ship to Customer along with Future Sales order_Any trigger
Jan 22, 2013 9:45 AM
Scenario 1: RMA items received for repair and rejected by ware house for no warranty
Scenario 2: RMS items received for repair, repaired by respective Dept
Now above items to be returned to Customer along with future Sales order, is there any Trigger / notification for this scenarios.
Because if customer wants to ship the repaired product separately they have to incurr freight charges instead of that they will ship the items along with future sales order.
I have the same question
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